Constructing Questionnaire Items

Research Methods
Barney Beins


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CONSTRUCTING QUESTIONNAIRE ITEMS

OPEN VERSUS CLOSED-ENDED

Open-ended questions allow the respondent to provide a richer assortment of information because the resonses are not structured ahead of time by the researcher. At the same time, open-ended questions may be harder to score and code.

Closed-ended questions provide response categories for the respondent to select from, such as Agree, Disagree, and Undecided. There is little or no room for the person to tailor responses.

Closed-ended items should have response categories that are exhaustive and mutually exclusive.


WORDING OF QUESTIONS


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(Updated September 26, 2003)