BOOKSTORE MISSION STATEMENT:

Commitment to enhance the Academic experience and provide service that fosters pride
among the College Community to Students, Faculty, Staff and Alumni.

Ithaca College Bookstore Policy List
Please click on the policy link for specific information:

Bookstore Policies:

General Information
While the cost of books for each semester will vary by academic program and individual student , you can estimate from $350 to $450 each semester. These expenses are paid directly by students while they are on campus and are not included in the bills for each semester. Where the Textbook Dollar Goes is a statistical illustration of the financial data.

Check Cashing Policy
1. All checks must be made to the Ithaca College Bookstore for the amount of purchase only.
2. All checks must include local address and Ithaca College student ID numbers.
3. All students writing checks must present a valid Ithaca College ID.
4. No checks may be post dated.
5. Second party checks are acceptable only if they are from a parent and must be endorsed on the back left, "Pay to the order of the Ithaca College Bookstore," plus the students signature and ID number.

Charge Sales
At the present time, the Bookstore accepts only Mastercard, Visa, and Discover. We do not accept phone authorization or the use of a parent's card.

ID Express
Your campus ID card now has an added option. It serves as your campus identification card and as your ID Express, giving you a convenient, easy and safe way to make purchases on campus. Application and deposit forms are available at the Bursar's office.

Returns Policy
General returns policy: All returns must be accompanied by a cash register receipt.

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The Ithaca College Bookstore is pleased to introduce a program for students to reserve their textbooks for the next semester. This will not only reserve your textbooks early, but will provide you the best opportunity to obtain used books instead of new. Buying used books can save 25% off the new book price. NOTE: The FALL 2009 Semester Early Textbook Reservation Program has just started.

How the reservation system works
1. Print a copy of the reservation form from the Bookstore web site or pickup a printed form from the Bookstore (available at the checkout counters).
2. Fill out the form include name, phone number, email address, Ithaca College ID # and Academic status.
3. Fill out prepayment credit card information.Your Textbook Reservation can not be processed without valid phone and Credit/Debit card numbers.
4. Fill in the department/course/section/instructor and used/new textbook preference.
5. Select if you prefer new/used Required and Recommended Textbooks OR Required only textbooks.
6. Select any additional items listed on the bottom of the order form.
7. When the form is completed return the form to the Ithaca College Bookstore, Fax it to the Bookstore at 607-274-1466 or mail it to the Ithaca College Bookstore at:
Ithaca College Bookstore
953 Danby Road
140 Phillips Hall
Ithaca, NY 14850
ATTN: Textbooks Reservations

NOTE: DO NOT EMAIL YOUR COMPLETED FORM TO THE BOOKSTORE. EMAIL IS NOT A RECOMMENDED METHOD.

Reservation Requirements and Information

A. Reservations must be received at least 3 weeks prior to the beginning of the term. Pick ups will begin on Freshmen Move-In Day and conclude on the second day of classes. All reservations not picked-up will be returned to our shelves and charged a $10.00 Restocking Fee.
B. Textbook Reservations can be picked up at the Buyback Window located down the hall from the Phillips Hall Annex Post Office between the hours of 11:00am - 4:00pm. A $5.00 service charge applies to all Textbook Reservations. Student ID Card is mandatory for pickup.

Remember, selling your books back at the end of the term can cut your net Textbook Expense by up to one HALF! Thank you for ordering your books from the Ithaca College Bookstore.

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Online Textbook Information

Textbooks can be purchased in the store or online. The online ordering is listed on the Bookstore home web page under "Textbooks". Information regarding this program is available below:

When:
FALL 2009 semester Online textbook ordering will start in August, 2009. There is no guarantee that orders placed online will be 100 percent filled when the packing process begins.

Where:
The Bookstore home web page. We have a limited amount of warehouse space for online orders. Once we have our quota, the online service will be closed and no longer available for the current semester. Textbooks will continue to be available at the Bookstore.

Fees:
There will be a packaging fee of $5.00 for each order. This packaging fee will show as a handling charge on your Customer Packing List. If you cancel your order, the packaging fee will still be charged to your Credit/Debit card. If you do not pickup your order, there will be an additional nonrefundable restocking fee of $10.00. Total nonrefundable fees of $15.00 for orders placed and not picked up.

Payment:
You need to use one of the following Credit/Debit Cards to complete and submit the online transaction: Visa, MasterCard, or Discover. If you do not use a Credit/Debit Card, your order will not process. Should we be unable to process your Credit/Debit Card, your order will not be filled and you will not be notified in advance. Books will be available in the Bookstore.

Pickup:
Students must have their student ID card when picking up online textbook orders, You may begin picking up your reservations in August, 2009. All reservations can be picked up at the Bookstore Buyback Window (located past the Post Office) between the hours of 11:00 AM - 4:30 PM. Orders not picked up by announced pickup date will be returned to the shelves and will be assessed the restocking fee. Total nonrefundable fees of $15.00 for orders placed and not picked up will be charged at this time.

Notes:
If you experience connection problems with the Bookstore Home Page, please disable your firewall, popup blocker and enable Javascript in your internet browser (recommended browser is Internet Explorer). Click on "Textbooks" to start the online order process on the Ithaca College Bookstore home page. Please be sure that you finalize your order, which will be confirmed when the system issues your order number information and generates an automatic email to you with your order information.

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BUYBACK AND TEXTBOOK REFUNDS

Buyback Policy

Retail
We will pay up to 50% of the book price providing the textbook:
A. Is being used on this campus for the upcoming semester
B. Is needed to fill the bookstore quota
C. Is in reusable condition
Example:
You paid $46.00 for a textbook
We will pay $23.00 or 50%

Wholesale
A. For books not needed on this campus, but having national demand, up to 35% of the new price may be paid
B. Discontinued books are shipped to a wholesaler who recycles them to other colleges and universities where they are needed
C. Old editions have no national value

Remember
A. Recycling your books is good for the environment and lowers the price of textbooks
B. Books with writing and/or highlighting may have value
C. The book prices are determined by the publishers
D. Wholesale prices are based on national supply and demand
E. Copies in poor condition will be deducted appropriately and possibly refused
F. Old editions have no value and cannot be purchased
Our goal is to buy as many of your books at 50% as possible.

Textbook Refund Policy
Following the first day of classes each semester, a time period is scheduled to accommodate textbook refunds (posted in the Bookstore and on this web site). This process takes place at the buyback window located past the Phillips Hall Annex Post Office.
A refund will be issued as long as the following requirements are met:
A. You have a cash register receipt and student ID. NO EXCEPTIONS.
B. You purchased the book for the current semester.
C. New books cannot be marked in any way. Books purchased in a sealed package MUST BE RETURNED in a sealed package (NO EXCEPTIONS). Books purchased as used books may be returned in that condition.
D. If you purchased by a credit card or ID Express, you will be issued credit to that account, not cash.
E. Books must be returned during the designated return period which will be posted in the textbook area of the bookstore and on this web site. The last day to return incorrectly purchased books for FALL 2009 semester will be Wednesday, September 2nd, 2009.

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• FALL 2009 Textbook refund period
  
  The FALL 2009 Textbook Refund Period will start Friday, August 28th, and continue Monday, August 31st, Tuesday and Wednesday, September 1st & 2nd, 2009. The last day to return incorrectly purchased books for FALL 2009 semester will be Wednesday, September 2nd, 2009. Window closes at 4 PM sharp.
  
  The Refund schedule is:
  Dates and Times:
• Friday, August 28th, 2009, 9:00 AM to 4:00 PM
• CLOSED Saturday & Sunday, August, 29th & 30th, 2009
• Monday, August 31st, 2009, 9:00 AM to 4:00 PM
• Tuesday, September 1st, 2009, 9:00 AM to 4:00 PM
• Wednesday, September 2nd, 2009, 9:00 AM to 4:00 PM

Refund Location:
The Bookstore buyback window is located down the hall from the Phillips Hall Annex Post Office. The last day to return incorrectly purchased textbooks for FALL 2009 semester will be Wednesday, September 2nd, 2009. Window closes at 4 PM sharp.

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Ithaca College Bookstore | 953 Danby Road | 140 Phillips Hall | Ithaca | New York 14850 | Phone 607-274-3210 | Fax 607-274-1466