Mail Services

Information for Departments


  • Call 4-3371 or send an email before 9AM to when your department will be closed or other delivery arrangements need to be made. 
  • Call 4-3371 before 9AM if you have a large outgoing mailing. 
  • Please write your department name above the return address on outgoing mail. 
  • Please provide a TRACKING NUMBER when calling about a package. 
  • Intra-campus envelopes should be addressed with a name and the department the person works in, NOT their office location.  We deliver to departments. 
  • Intra-campus envelopes are not to be used when sending information to students. 
  • All outgoing department packages require a shipping document.
  • Mail left at the Phillips Hall Post office in the morning  leaves Ithaca on the same truck as our afternoon pick up.

International mail containing more than just documents requires a customs form. 

  • Online form at: 
  • Paper forms are available at the Phillips Hall Post Office or the Mail Center.
  • Form 2976 is the most common. It is for items valued under $400.00.