Mail Services

Student Mail Information

If you are a student changing rooms in the Garden Apartments or Circle Apartments: email icmailservice@ithaca.edu with your new number and box letter location information after notifying Residential Life.

Important: Please respect the privacy of your roommate's mail. Return improperly addressed mail promptly for forwarding. Notify Public Safety 274-3333 and Mail Services 274-3332 if you believe your mail has been tampered with.
You must use your mail key to pick up your mail from your mail box. Mail will not be handed out through the customer service window. This window is for package pick-up only.

How Your Mail is Handled: Student mail is received and sorted into student mail boxes daily Monday through Saturday. Mail too large to fit into the mail box may be picked up at the window of your mailroom between 1:00 p.m. and 4:00 p.m., Monday through Friday. College Circle and Bogart Mail rooms are open Monday through Friday between noon and 5 p.m.    A pink package pick up notice will be placed in your mail box to notify you. College ID is required when picking up these packages. Garden Apartments and Emerson Hall packages will be available at the Phillips Hall Post office. You will receive an e-mail notifying you that you have a package to pick up.  UPS, FedEx, Insured, Certified, Delivery confirmation, Registered and Express Mail must be signed for and picked up at the Phillips Hall Contract Station. You will receive an e-mail notification in your college account with information about where to pick up your package. After two days, if the package hasn't been picked up you will receive a notice in your mail box. Your college ID is required when picking up these packages.

Handling Misaddressed Mail: Every effort is made to deliver improperly addressed mail. Mail with service endorsements is returned to the sender with your correct address attached. When you receive mail stamped, "Please advise your correspondents and publishers of your correct mailing address," it is in your best interests to do so. Mail received during summer break is forwarded to your permanent address. To avoid delays in receiving magazines after the semester ends, notify mailers by March 15th.

Postal Contract Station: Located in Phillips Hall. It is a full service branch of the United States Postal Service. Hours of operation are Monday through Friday 8:00 a.m. to 4:30 p.m. Postage stamps, envelopes, and post cards are sold. We accept cash or checks. Special services include Express, Priority, certified, insured and registered mail. FedEx packages may be mailed until 2:30 p.m.. Money orders may be purchased with cash only.

We do not accept express deliveries on Saturdays. Items sent by all the different mail carriers for guaranteed Saturday delivery will have to be picked up at their business offices. This is Warren Road if sent by FedEx or the USPS; 10 Dutchmill Road off Warren Road if sent through UPS; and Lower Creek Road off Route 13 if sent through DHL.

Student Mailroom Locations

  • Bogart Hall-serves Bogart, Boothroyd, Clarke, Eastman, Hilliard, Holmes, Hood, Landon, Lyon, Rowland and Tallcott residence halls.
  • East Tower Lobby
  • West Tower Lobby
  • Terrace 1 Dining Hall Balcony-serves Terrace 1 through Terrace 12 residence halls.
  • Emerson Hall Lobby
  • Garden Apt. 27 Basement-serves Garden Apartments 25, 26, 27, 28 and 29.
  • College Circle Community Center

Mail Services Center: Located at 103 Center for Public Safety and General Services. UPS and FedEx packages may be mailed between 8:30 a.m. and 3:15 p.m.

Questions? Problems? We're here to help you. If you experience any problems with your mail, please contact the Manager Mail Services at 274-3332 or email kserbonich@ithaca.edu. Contact Mail Services personnel at the Contract Post Office in Phillips Hall at 274-3367 or the staff at the Mail Center at 274-3371 or e-mail icmailservice@ithaca.edu.