Back to: Helpdesk Home
Services for Students
Note: ITS does not provide support for personally owned
computer equipment. If you experience hardware or software problems with a
personally owned computer you should contact the manufacturer or a local computer
dealer for assistance. Our list of other
useful links may be helpful.
General Computing and Telephone Assistance
We're your first resource for the questions you have about campus computing
services or the telephone system at Ithaca College.
Residence Hall Network Assistance
See the ResNet Page
Password Changes
Forgot your password? The Helpdesk can reset it for you. Passwords MUST
be changed in person at the Helpdesk and you MUST bring your ID when
requesting a password change.
System Status Line
The System Status Line is a telephone menu option of the Helpdesk. If
you suspect that there is a system or network problem, call 4-3282 and
choose option #1. You'll hear a recorded message giving information
about current system problems or outages. If no problems are indicated,
you'll have the option to speak with a Helpdesk consultant for further
assistance.
Helpdesk-Alert Mailing List
The Helpdesk-Alert mailing list is a moderated Majordomo list used to
notify interested members of the IC Community of planned computer system
or network outages, as well as unplanned problems of a serious or long-term
nature. To subscribe to this list, enter your Ithaca College e-mail
address on the Helpdesk home page.
Web System Status
The Computing home page
has a System Notices section to keep the IC Community
informed of both scheduled downtimes and unplanned system problems.
Maintained by Karen Sunderland
(ksunderland@ithaca.edu),
ITS
Last Updated Thursday, 14-Dec-2006 14:36:30 EST
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