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Ithaca College
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System/Network Problems Notification

System Status Line
The System Status Line is a telephone menu option of the ITS Helpdesk. If you suspect that there is a system or network problem, call 4-3282 and choose option #1. You'll hear a recorded message giving information about current system problems or outages. If no problems are indicated, you'll have the option to speak with a Helpdesk consultant for further assistance.

Helpdesk-Alert Mailing List
The Helpdesk-Alert mailing list is a moderated Majordomo list used to notify interested members of the IC Community of planned computer system or network outages, as well as unplanned problems of a serious or long-term nature. To subscribe to this list, enter your Ithaca College e-mail address on the Helpdesk home page.

Web System Status
The Computing home page has a System Notices section to keep the IC Community informed of both scheduled downtimes and unplanned system problems.

Fix-it-Fridays (FIF) Maintenance
FIF is a weekly window of time -- 4:00 to 8:00 p.m. on Fridays -- during which ITS may perform necessary maintenance on computers and network systems. For complete details see the FIF Intercom article.


Maintained by Karen Sunderland (ksunderland@ithaca.edu), ITS
Last Updated Monday, 27-Aug-2007 10:45:18 EDT



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