Frequently Asked Questions

How is Microsoft Office 365 managed, by the school or by Microsoft?

E-mail addresses are provisioned by Ithaca College. IC will continue to create, distribute, and delete accounts. However, with an easy-to-use web management interface accessible from multiple browsers, Microsoft Office 365 reduces the time spent in managing school e-mail services. At the same time, Microsoft manages the hosting, including server uptime, spam- and virus-filtering, and data backup. So Microsoft Office 365 helps reduce both the school's infrastructure cost and frees Digital Instruction and Information Services to take on other strategic initiatives.