Student Employment 2014-2015
Thank you for your interest in working in the exciting world of events. We are are now hiring for the 2014-2015 academic year.
ACADEMIC YEAR JOB SUMMARIES
Thank you for your interest in working for the Office of the Campus Center and Event Services. Applications are now available for the 2014-2015 Academic Year. All applicants must be enrolled (at least) for the Fall 2014 and be in good judicial standing. Please review the job descriptions below.
25Live Scheduling Assistant
The 25Live Scheduling Assistant is responsible for assisting the Scheduling Coordinator in the Office of Campus Center and Event Services.
This work includes:
Entering data into the 25Live database; processing reservation requests and providing user and scheduler support electronically, in-person and via telephone; calling and emailing customers; verifying room data by surveying location, photographing rooms, and documenting changes; and other jobs as assigned by the Scheduling Coordinator.
The 25Live Scheduling Assistant is expected to dress appropriately for a professional office environment and must possess excellent interpersonal skills, a positive attitude toward customer service, and a high level of commitment.
The 25Live Scheduling Assistant requirements are as follows:
- GPA of 2.5 or higher
- High level of computer proficiency
- Excellent verbal and written communication skills
- Availability to work through Senior Week and Commencement, and to attend mandatory fall training (dates flexible)
Preferred: Prior experience in scheduling events, data entry, using web-based reservation programs.
OPERATIONS MANAGERS (In order to apply for this position, you must currently be an Operations Staff member.) – Do Not Post Online
In addition to the Operation Crew Duties, it is the Campus Center Manager’s responsibility to supervise the Campus Center building and monitor all events taking place in the facility. Managers must oversee the operation of the Information Desk and Rec Center as well as lead teams of student employees in setting up and striking all events in the building. The Campus Center manager is responsible for selecting, training, supervising, evaluating, and disciplining approximately 35 student employees on the Operation Staff. Additional responsibilities include maintaining a safe and secure environment in the building by reporting maintenance issues, spills, or personal emergencies to the proper responders, physically locking and unlocking the Campus Center for opening/closing, overseeing the college Lost and Found service which includes safeguarding valuables, monitoring and maintaining furniture and set up equipment throughout the building, and assisting with the college solicitation process by monitoring bulletin boards, solicitation tables, and deploying organization/department flags. Managers must attend two weekly meetings/training sessions, mandatory training in the fall and spring, and must be able to work senior week/commencement. Regular late-night, weekend, and holiday shifts should be expected.
PLEASE COME TO THE CAMPUS CENTER & EVENT SERVICES OFFICE TO PICK UP AN APPLICATION. DEADLINE TO TURN IN APPLICATIONS IS: 3:00 pm on Monday, March 24, 2014. Interviews will take place Tuesday – Wednesday, March 25-26, 2014.
The Operations Staff are an integral part of the Campus Center and Event Services office. Consisting of over 35 student employees, the Operations Staff help maintain the Information Desk, Recreation Center, and Set-up for all events in the Campus Center facility. At the Information Desk, the Operations Staff must exhibit outstanding customer service while working independently. Whether it’s answering phone calls or assisting people that walk up to the Information Desk, the Operations Staff members must be knowledgeable about events happening around the college and the different departments at IC. These valuable staff members are usually the first person someone calls when finding out information about the college and they must have the knowledge of college and community resources to answer each question in a timely and correct manner. While working the Information Desk, Operations Staff also manage the campus Lost and Found, which includes tagging, tracking, and retrieving lost items. The Operations Staff also oversees all activates in the Recreation Center, ensuring that customers are utilizing equipment in a safe and appropriate manner. To do this, the staff members in the Recreation Center must also exhibit exceptional customer service skills, since they are dealing with customers throughout their shift. Additionally, the Operations Staff members act as “Party Hosts” for birthday parties held in the Rec Center. For these events, they are the primary point of contact for birthday party clients and participants, providing outstanding customer service and assisting with the event as needed. The third aspect of the Operations Staff position is assisting on Set-Ups around Campus Center. These shifts are spread out throughout the week at random times and require schedule flexibility, which an Operations Staff member must have. While setting up and taking down events, the Operations Staff must have thorough knowledge of where set up equipment is stored in the building, proper and safe use of equipment, and working knowledge of set up terms and styles. Operations Staff members must be able to take direction and complete assigned tasks independently, while displaying a positive attitude and willing to help. Operations Staff must attend weekly meeting, as well as training in the fall and spring, prior to the start of classes. Operations Staff must also be prepared to work senior week/commencement, breaks, and frequent early mornings, late nights, and weekends.
THE DEADLINE TO TURN APPLY IS: Wednesday, March 26, 2014. Interviews will take place Thursday – Wednesday, March 27 – April 2, 2014. You will be contacted to set up an interview. Apply Online.
EVENT & MARKETING COORDINATOR
The Event & Marketing Coordinator (EMC) requirements are as follows:
- GPA or 2.5 or higher
- Prior experience in working at events (CMD/IMC major preferred)
- Desire to work in the field of event production after graduation
- Excellent verbal and written communication skills
- Flexible work availability (ability to work during holidays and academic breaks)
- Ability to flourish in a rapidly changing environment
- Attend mandatory fall training beginning Monday, August 18, 2014 through August 24, 2014.
The Event & Marketing Coordinator is responsible for a variety of tasks, including:
- Supervising events planned by Campus Center & Event Services staff:
- Assisting the clients and service providers to meet requirements as outlined in the event summaries.
- Resolving all on-site complications by communicating with service providers and full-time CCES staff.
- Ensuring the delivery of the services necessary for an event including catering set-up, beverage service, parking, all of the service providing departments or businesses and the client.
- Working on Set Up and Audio Visual shifts to gain knowledge about the operations of the Campus Center & Events office.
- Shadowing EMC staff to gain knowledge of event services and customer service skills.
The EMC operates in a fast-paced professional environment. Thus, we expect you to conduct yourself accordingly.
Although you will be guided by more experienced student managers, we expect you to learn quickly, and be able to work as an EMC, independently by the end of your first semester. Apply Online.
The Production Technician staff is responsible for ensuring that all audio-visual requirements for events have been met as requested. Staff set-up, operate, and strike a variety of professional level sound, lighting, and projection equipment. They are responsible for some equipment maintenance, keeping storage areas clean and organized and tracking inventory. Many shifts occur late at night, early in the morning and on weekends. Production Technicians are expected to work these shifts as needed. Technicians must have prior audio-visual experience as well as possess leadership and interpersonal skills, a positive attitude toward customer services and a high level of commitment and flexibility. Apply Online. (Applicants will be contacted in late summer. Interviews will take place in the beginning of the fall 2014 semester.)