Student Mail Information

Listed below are seven topics regarding Student Mail Information on the Ithaca College Campus. Read these topics so you will be familiar with the Mail Services functions.

If you are a student changing rooms in the Garden Apartments or Circle Apartments: email icmailservice@ithaca.edu with your new number and box letter location information after notifying Residential Life.

IMPORTANT -Please respect the privacy of your roommate's mail. Return improperly addressed mail promptly for forwarding. Notify Public Safety 274-3333 and Mailing Services 274-3332 if your mail has been opened.

You must use your mail key to pick up your mail from your mail box. Mail will not be handed out through the customer service window. This window is for package pick up only.

1. HOW YOUR MAIL IS HANDLED - Student mail is received and sorted into student mail boxes daily Monday through Saturday. Pieces of mail too large to fit into the mail box may be picked up at the window of your mailroom between 1:00 PM and 4:00 PM, Monday through Friday. Garden Apartments and Emerson Hall packages will be available at the Bogart mailroom beginning in the Fall 2006 semester. This mail room will be open from 1:00 - 5:00PM, Monday through Friday, to accommodate this change. A pink package pick up notice will be placed in your mail box to notify you. College ID is required when picking up these packages. UPS, FedEx, Insured, Certified, Delivery confirmation, Registered and Express Mail must be signed for and picked up at the Phillips Hall Contract Station. You will receive an email notification in your college account with information about where to pick up your package. After 2 days, if the package hasn't been picked up you will receive a notice in your mail box. Your college ID is required when picking up these packages.
2. HANDLING MISADDRESSED MAIL - Every effort is made to deliver improperly addressed mail. Mail with service endorsements is returned to the sender with your correct address attached. When you receive mail stamped, "Please advise your correspondents and publishers of your correct mailing address", it is in your best interests to do so. Mail received during summer break is forwarded to your permanent address. To avoid delays in receiving magazines after the semester ends, notify mailers by March 15th.
3. POSTAL CONTRACT STATION -Located in Phillips Hall. It is a full service branch of the United States Postal Service. Hours of operation are Monday through Friday 8:00 AM to 4:30 PM. Postage stamps, envelopes, and post cards are sold. We accept cash or checks. Special services include Express, Priority, certified, insured and registered mail. FedEx packages may be mailed until 2:30 PM. Money orders may be purchased with cash only.
4. WE DO NOT ACCEPT EXPRESS DELIVERIES ON SATURDAYS. Items sent by all the different mail carriers for guaranteed Saturday delivery will have to be picked up at their business offices. This is Warren Road if sent by FedEx or the USPS, 10 Dutchmill Road off Warren Road if sent through UPS and Lower Creek Road off Route 13 if sent through DHL.
5. STUDENT MAILROOM LOCATIONS - Bogart Hall, East Tower Lobby, West Tower Lobby, Terrace 1 Dining Hall Balcony, Emerson Hall Lobby, Garden Apt. 27 Basement and College Circle Community Center.
6. MAIL SERVICES MAIL CENTER - Located at 103 Center for Public Safety and General Services. UPS and FedEx packages may be mailed between 8:30 AM and 3:15 PM.
7. QUESTIONS? PROBLEMS? - We're here to help you. If you experience any problems with your mail, please contact the Supervisor of Mail Services at 274-3332. Contact Mail Services personnel at the Contract Post Office in Phillips Hall at 274-3367 or the staff at the Mail Center at 274-3371 or email icmailservice@ithaca.edu.

Fall Semester Arrival Tips

Ship items to your known college address or to: Your Name, Incoming Freshman, Ithaca College, 953 Danby Rd, Ithaca, NY 14850.
An e-mail is sent to your college account stating you have a package to pick up and where the package is located.
Show your college ID and sign for your package. You must provide your own transportation for large packages.

Hours of operation for package pick up at the Phillips Hall Post Office and the Mail Center:
M-F 8AM-5:00PM August 27th - August 31st.
SAT. & SUN. 10:30AM-4:45PM the weekends of; August 25th, 26th, September 1st & 2nd.
We will be closed Monday Sept. 4th to the observe the Labor Day Holiday.
Regular hours of operation for the Phillips Hall Post Office will resume on Tuesday September 4th.

All packages sent with a tracking number are picked up at the Phillips Hall Post Office next to the MACS store during the rest of the school year.
A master list of undelivered packages is kept on the counter at the Phillips Hall Post Office for your convenience. Check to see if you have a package!

Packages without tracking numbers are picked up in the student mailrooms, M-F, 1PM-4PM (Terraces, East and West Tower mail rooms) and 1PM - 5PM (Quads and College Circle mail rooms). Emerson and Garden packages will now be picked up at the Quads mail room located in Bogart Hall. You will receive a pink card in your mailbox and you must present your student ID to pick up your package.

We have carts you can borrow to transport items to your dorm room. We require you to leave your student ID with us while you have a cart
.
Do not send mail or packages for guaranteed Saturday delivery. We are not open on Saturdays to accept this mail.

Couriers are not permitted to deliver or pick up mail from Residence Halls.