8:00 - 8:30 a.m. Refreshments
8:30 - 11:30 a.m. Training on Topic 1
11:30 a.m. - 1:00 p.m. Lunch and In-house Training Support
1:00 p.m. - 4:00 p.m. Training on Topic 2
Nearly every research and policy report on the long-term care workforce recommends strengthening training as a way to improve recruitment and retention as well as have a positive impact on the quality of care. A recent report by the Institute of Medicine Retooling For an Aging America: Building the Healthcare Workforce, lists “more and more effective training” as the first of a three pronged approach to improving the job quality for direct care workers.
Recognizing that staff training is essential but can be costly and require travel, this series offers the option of investing in high-quality training to be provided in your organization at times that work best for your staff. It is designed to prepare nurses and/or staff educators from long-term care organizations to implement in-house training for all staff.
Each full day session will include preparation and materials for training on two topics, support for organizing and implementing training in your organization, and an opportunity to network with other trainers and training teams over lunch.
Training topics in this series address clinical issues such as skin care and fall prevention as well as “soft skills” such as communication and stress management that are key to a positive work environment and reduced turnover. All training topics will be important for nursing staff, and many will be relevant for a broad range of staff members in your organization.
This series will be taught by experts on the various topics who have experience working with older adults and training those who provide care for this population. Cost of the train-the-trainer series is $50 per day. The fee covers training and materials on two topics and an opportunity to network with other trainers over lunch.
January 26, 2010
Team Work in a Long Term Care Setting
Carol R. DuMond, RN MS
St. John’s Home, Rochester, NY
Joe Kenney
St. John’s Home, Rochester, NY
Being a manager in a long term care setting can be challenging. Staffing shortages, MDSs and UGS, DOH surveys, changes in residents’ health status, working with family members, the list goes on! Teamwork is essential to reduce the feeling of being overwhelmed. Developing a great caregiving team requires good leadership skills. Leadership skills will not change the challenges, but they will change how you deal with them. Through lecture, role play, case studies and discussion, the attendee at this session will learn:
Ways to identify and set team goals
How to build and foster team work
Methods of effective discipline and follow through
Mediation and conflict resolution through collaborative problem solving
Working With Residents at End of Life
Lynda Dimitroff PhD, BSN, RN, CHES
Rochester General Hospital
When a person transitions from life into death, their body changes physically, emotionally, mentally, and spiritually. This workshop is designed to explore and understand the final stages and individual dimensions of the dying process.
At the end of the workshop, the participants will:
Understand the physical, emotional, mental, and spiritual dimensions of the dying process;
Understand grief and loss;
Understand the stages of grief;
Explore their personal beliefs and feelings regarding the dying process; and
Develop a new comfort level with the dying process
Have an understanding of how to provide appropriate care to the dying
February 23, 2010
Practical Strategies for Reducing Falls
Jill Dungey, PT, DPT, MS, GCS
Upstate Medical University, Physical Therapy Education
Strategies to reduce falls in the Long Term Care setting include knowing risk factors such as environment, vision, balance, determining which of these factors can be modified, assessing patient risk and knowing when to refer to Physical Therapy.
Pain Assessment and Management
Lynda Dimitroff PhD, BSN, RN, CHES
Rochester General Hospital
Up to 80 percent of nursing home residents have pain that contributes to functional impairment and decreased quality of life. A review of recent research and statistics on pain management in long term care will be presented. Attendees will learn the importance of developing an effective, comprehensive pain assessment and management plan, and how to train staff to recognize report and manage pain.
March 23, 2010
Stress Management
Carmen Munson, MSW
Life and career coach, Climb Higher
Providing care to residents and clients can be very rewarding, but it also carries a lot of responsibility and is a great deal of hard work. For your health and that of your co workers, it is important to learn about stress, what can happen if it is left unchecked, and how you and your staff can manage it more effectively in your life and at work.
Developing Cultural Competence in Rural Nursing
Lindsay Lake Morgan, PhD, RN, GNP
Decker School of Nursing, Binghamton University
Preconceptions of rural lifestyle, health habits and culture can color the perspective of health care providers. This workshop will encourage nurses to think beyond the mythology of rural places and people, and develop a cultural competence regarding care in rural areas.
April 20, 2010
Communication
Laura Peters, MA
Human Resources Development Manager, Kendal at Ithaca
Sharing stories of our own experience, we will discuss the critical communication skills of listening, empathy, and assertiveness. You will learn how these skills can result in improved person-centered care as well as increased staff retention.
Skin Care
Kathleen A. Brown, RN, MN, CWOCN
Strong Memorial Hospital
This session will focus on evidence based wound care and the principles of moist wound healing. Use of advanced wound care products and wound assessment will be covered, along with pressure ulcers. This will include: staging, deep tissue, avoidable versus unavoidable wounds, leg ulcers, and other areas of breakdown. The new Federal CMS guidelines for the health care continuum will be discussed.
May 18, 2010
Coaching
Laura Peters, MA
Human Resources Development Manager, Kendal at Ithaca
This course will offer a brief introduction to coaching skills which, when practiced successfully, can improve staff morale and increase retention as well as managers’ job satisfaction. Coaching establishes a mutually respectful relationship between manager and staff member; the focus is more on encouragement and support than judgment or punishment.
Effective Strategies for Working with Dementia
Lindsay Lake Morgan, PhD, RN, GNP
Decker School of Nursing, Binghamton University
Dementia can bring out the best in care givers and care receivers when we understand more about the disease, the elder, and ourselves. This workshop is designed to help caregivers with all of these aspects. The result is a better life for the elder and much more personal satisfaction for the care giver.
For more information contact Christine Decker, Project Coordinator, at 607-274-1604 or decker@ithaca.edu