Phonathon

Apply to Be a Student Caller

"The IC Annual Fund phonathon can be an integral part of our student experience at Ithaca College. Speaking to alumni and parents on a regular basis is immensely rewarding, helping to sharpen our communication and relationship-building skills. Callers are the voice of the IC student community, and it's refreshing to share our experiences with parents and alumni,
who not only give us advice, but also listen to our stories and experiences as current students.

"One of the most rewarding parts of our job is the conversations we have. As we genuinely get to know each person we speak to,
a world of wonderful stories and insights opens up. As callers, we walk away from our shift with the satisfaction that we not only connected with parents and alumni about the College, gaining access to an array of incredible advice and memories, but we also gained a more holistic understanding of the importance of an IC education."
                 --Shaza '13, phonathon student supervisor

Qualifications
bullet_blue Currently enrolled in a degree program at Ithaca College
bullet_blue Familiarity with IC's campus, activities, and history
bullet_blue Interest in helping Ithaca College
bullet_blue Speak English clearly and communicate effectively by phone
bullet_blue Courteous and engaging personality
bullet_blue Able to present information concisely and persuasively
bullet_blue Able to follow directions and accurately record data/details
bullet_blue Good time-management skills

Responsibilities
bullet_blue Inform IC alumni and parents about campus events, news,
     enhancements, and initiatives
bullet_blue Professionally communicate IC's mission and priorities
bullet_blue Maintain and update information and records
bullet_blue Ask alumni and parents to make a gift to the College by credit
     card or pledge
bullet_blue Accept constructive feedback and coaching from 
     phonathon student managers, supervisors, and call monitors,
     as well as IC Annual Fund staff, to improve phoning skills and
     enhance results
bullet_blue Meet phonathon performance standards
bullet_blue Display a professional and positive attitude
bullet_blue Manage school work load and job hours
bullet_blue Uphold phonathon employment and confidentiality agreements

Schedule/Hours
bullet_blue Work at least two shifts per week
bullet_blue Shift times:
     Sunday afternoon, 3:00-6:00 p.m.
     Monday evening, 6:00-9:00 p.m.
     Tuesday evening, 6:00-9:00 p.m.
     Wednesday evening, 6:00-9:00 p.m.
     Thursday evening, 6:00-9:00 p.m.
bullet_blue Attend and participate in monthly phonathon staff meetings

Condition of Employment
bullet_blue Must be in good judicial and academic standing (GPA of at
     least 2.20)

Compensation
bullet_blue $8.50 per hour, with eligibility for performance incentives