Our Services

Development Opportunities for Ithaca College Employees

To register for any of these opportunities, go to http://ithacaits.gosignmeup.com/  or contact Jane Ray: jray@ithaca.edu

June 2016

Date/Time Program Program Information
June 7  9:00 a.m. - 10:00 a.m. Performance Review Workshop for Non-Supervisory Staff

This workshop is intended for employees who do not have supervisory responsibility.

Location:  GL 52 PRW, HR Conference Room

June 14

10:00 a.m. - 11:30 a.m.

Performance Review Workshop for Supervisors

This workshop is intended for employees who have supervisory responsibility.

Location:  GL 52 PRW, HR Conference Room

June 23

9:00 a.m. - 12:00 p.m.

Customer Service Essentials

Facilitated by Richard S. Gallagher

Location: Clark Lounge

Excellent customer service is much more than having a “good attitude” – it is a set of professional skills that you can learn, and practice, that benefit your career and your personal life. Using extensive role-playing and team exercises, our flagship customer skills program teaches you how to become supremely confident in any customer situation, using the same proven skills that hostage negotiators, psychotherapists and law enforcement professionals use in their worst situations.

June 24

9:00 a.m. - 12:00 p.m.

The Performance Evaluation: Creating Space for the Conversation

This workshop has been canceled due to low enrollment.