New IC Webmail System is Online

12/14/2004

Contributed by Karen Sunderland

The new Ithaca College Webmail system is officially ready for campus use. Initially released in August 2004, the new system experienced unexpected performance problems which have now been resolved.

Your addresses, groups, and vacation message settings have all been copied from the old system for you. Your existing email messages are, of course, available in the new system as well. The new system retains all the functions and tools of the previous one, including mail forwarding, vacation messages, and spell checking, but it also includes many new features. Among the new options are improved layout and customizable appearance, message archiving, message filtering, new mail notification, and much more.

Please note that the new webmail is an "open source" product for which there are many add-on options, such as a weather feature that can display information about current weather in your webmail window. Many of these add-ons are convenience features that are non-critical to the use of e-mail, and for which there is no official documentation in the help menu. ITS may only be able to offer limited guidance for the undocumented features, but you are welcome to explore them and ask our advice. Our online quick guide contains more information about the new Webmail and its features.

The old webmail system will still be accessible until January 28, 2005. However, you should not make any changes to addresses or settings in the old system as these changes will be lost when the old webmail is retired.

We hope that you enjoy using the new system. With the improvements and enhanced features, we think you will find the new webmail to be a more powerful and complete email program.

If you have any questions, please contact the Helpdesk, 274-3282.

Contributed by Karen Sunderland

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