ITS has a "Fix-It Fridays" (FIF) weekly window of time -- 4:00 to 8:00 p.m. on Fridays -- to perform necessary maintenance on computers and network systems.
During this time, important production systems (including e-mail, Novell file servers, Parnassus systems, and others) and/or network communications may be unavailable. We do not use this time every Friday, nor do we take down all systems and the network on any given Friday.
Whenever possible an announcement is posted in the "System Notices" section of the ITS and Intercom home pages by noon on Wednesdays listing those systems and services that will be down during the upcoming FIF maintenance period.
It is important to understand that FIF does not completely eliminate the need for other downtimes for more complex upgrades or for emergency actions required to maintain the function or security of critical systems. However, we will always make every effort to do this work during the FIF window.
If you have any questions about FIF, please contact the Helpdesk at email@example.com.
Information Technology Services (ITS)