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Ben's article, "Patron Text Message Services for Laptops and Reserve Books" appears in the March 2011 issue of "Associates, the Electronic Library Support Staff Journal".  In the article Ben writes about a effective and convenient way of communicating with IC Library users.

Ben Hogben, IC Library's Manager of Access Services, Publishes Article | 1 Comments |
The following comments are the opinions of the individuals who posted them. They do not necessarily represent the position of Intercom or Ithaca College, and the editors reserve the right to monitor and delete comments that violate College policies.
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Ben Hogben, IC Library's Manager of Access Services, Publishes Article Comment from mkranz on 03/30/2011
You go, Ben! I have great admiration of your many talents and willingness to share. Congratulations!
Best Wishes,
Mary