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The good news is Adam Lee, ITS Helpdesk, has received a promotion and will be moving up to the 3rd floor of Job Hall as a new ITS Project Manager. The bad news is Adam will no longer be working at the Helpdesk as of September 17th, 2012!

Adam has provided outstanding support and service at the Helpdesk since October of 2006. Adam is an expert in all of our college systems, software and hardware and has provided leadership at the Helpdesk and in our mobile device and smart phone support. Adam's goofy sense of humor, winning smile and calm and patient attitude will be sorely missed. But, he has worked hard to obtain his MBA from the Business School and we are pleased that he will still be working for ITS and at the College.

If you have been contacting Adam directly, those support questions should be sent to the Helpdesk at helpdesk@ithaca.edu not to Adam personally. We also appreciate your patience and support over the coming weeks as we work to fill this vacancy. 

Congratulations to Adam Lee and His New Position Within ITS! | 12 Comments |
The following comments are the opinions of the individuals who posted them. They do not necessarily represent the position of Intercom or Ithaca College, and the editors reserve the right to monitor and delete comments that violate College policies.
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Congratulations to Adam Lee and His New Position Within ITS! Comment from ksunderland on 09/05/2012
Though Adam will be sorely missed at the Helpdesk, hes highly deserving of his promotion and new opportunity. Hes worked hard during his time at IC, both at the Helpdesk and in earning his MBA. The ITS Helpdesk has been fortunate to have him for the last 6 years, and our only consolation is that ITS will continue to have the benefit of his skills, talents and sense of humor in his new Project Manager role in our department.

Congratulations Adam!

Karen Sunderland
ITS Helpdesk Coordinator
Congratulations to Adam Lee and His New Position Within ITS! Comment from ebleicher on 09/07/2012
Adam is a real asset to Ithaca College. He so deserves this promotion. Now ITS has a VERY big pair of shoes to fill at the Help Desk!
Elizabeth
Congratulations to Adam Lee and His New Position Within ITS! Comment from ddibble on 09/07/2012
Congrats Adam!

Good Luck on your new assignment!
Congratulations to Adam Lee and His New Position Within ITS! Comment from jfbest on 09/07/2012
Congratulations Adam! This is a well deserved promotion.
Congratulations to Adam Lee and His New Position Within ITS! Comment from adende on 09/07/2012
Congrats on your new job and degree
Adam! Well deserved promotion.....
However, what will we(I) do without your help and advice?!?!?!
Congratulations to Adam Lee and His New Position Within ITS! Comment from bleblanc on 09/07/2012
Congrats Adam, you certainly deserve the promotion, but will most definitely be missed by everyone in Legal Affairs!

Best of luck with the new positon,
Bonnie LeBlanc :o)
Congratulations to Adam Lee and His New Position Within ITS! Comment from Anonymous on 09/07/2012
Adam most definitely deserves a promotion--but I'll miss his excellent help and advice at the Help Desk.
Best wishes to him for continued success.
Congratulations to Adam Lee and His New Position Within ITS! Comment from pwilliams on 09/07/2012
Congratulations Adam! Cannot thank you enough for all the help you have
provided me in recent years. All the best
Congratulations to Adam Lee and His New Position Within ITS! Comment from shamula on 09/07/2012
Well done, Adam!
-Scott
Congratulations to Adam Lee and His New Position Within ITS! Comment from smonagan on 09/08/2012
Is he taking his rubber duckie collection with
him?? Oh no!
Congratulations to Adam Lee and His New Position Within ITS! Comment from tempesta on 09/08/2012
This promotion is well deserved and long overdue! Congratulations Adam and good luck replacing him. He is one of a kind.
Congratulations to Adam Lee and His New Position Within ITS! Comment from mmekos on 09/18/2012
Super-congratulations Adam! Well deserved! :)