ITS Now Supports Microsoft Outlook for Email

10/19/2012

Contributed by Karen Sunderland

ITS is pleased to announce that Outlook 2010 for Windows and Outlook 2011 for Macintosh are now supported for email. Outlook is the email client that comes with the Microsoft Office suite of software.

Initially, ITS will be providing support for the transition from Thunderbird and Apple Mail, as well as basic support for email functions only. We are still in the planning stages for the Oracle Calendar migration, and people who currently use Oracle Calendar should NOT use Outlook for any calendar functions at this time. ITS is advising users to switch to Outlook for email prior to the calendar migration in order to avoid having to become familiar with both a new email and new calendar program at the time of the calendar migration.

Important Notes:

Outlook Transition Guides 

Note that Microsoft Outlook is a powerful and sophisticated email and calendaring tool with many advanced features. ITS has only documented the basic configuration steps along with some information specifically for transitioning from Thunderbird and Apple Mail to Outlook. For clear and detailed instructions about the myriad features available within Outlook, the Help files (look for the blue circle with the "?" mark at the top right of the screen) are a great resource.

ITS Helpdesk
104 Job Hall
helpdesk@ithaca.edu
274-1000

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