Intercom

intercom home  |  advanced search  |  about intercom  |  alerts  |  faq  |  help  |  rss  

user functions

Log into intercom now

Current Ithaca College community members may contribute stories and comments as well as view additional topics by logging in.

Reset My Password

roundup

E-mail
Roundup

Sign up to receive a summary of Intercom headlines via e-mail three times a week.

The ability to reserve a meeting room or other "resources" in Outlook Calendar is not working.

 The settings that assign individual's permissions to reserve a room have apparently been deleted. We are actively working with Microsoft to restore all room resource permissions, but we do not yet have an estimate as to when this will occur. 

In the meantime, users who normally had permission to book meeting rooms may experience atypical behavior when trying to reserve a room. This behavior will vary depending on each room’s settings, but we have had reports of users receiving an email immediately declining any new reservations or an email signaling that the reservation is pending approval.

At this time, this issue appears to be only affecting reservations created after 7/7/14. It does not appear that any previously booked reservations have been affected. If you need assistance booking a room resource, you can contact the room resource owner, who can manually book a room for you by working from within the calendar view for that resource.

Thank you,

ITS Helpdesk

 

 

 

Reserving meeting rooms in Outlook Calendar is temporarily unavailable. | 0 Comments |
The following comments are the opinions of the individuals who posted them. They do not necessarily represent the position of Intercom or Ithaca College, and the editors reserve the right to monitor and delete comments that violate College policies.
Refresh view