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Technology

Submitted on behalf of Keith W. "Mac" McIntosh, Associate Vice President and Chief Information Officer, ITS
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Colleagues,

My name is Keith W. McIntosh. I go by "Mac." I recently joined Ithaca College as the Associate Vice President, Information Technology Services​ and Chief Information Officer (CIO). ​One of my first priorities as your CIO, in addition to meeting everyone, is getting an assessment of our current technology services to determine a baseline for improvement and planning for the future. I've chosen to use the Higher Education TechQual+ Project for this assessment.

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ITS offers technology workshops every week on a variety of topics and software applications in the Technology Learning Center (101 Friends Hall) at no charge to all faculty, staff, and students. The TLC will be offering the following training sessions:

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Junos Pulse for Windows is now available as a replacement for Juniper Network Connect (commonly used for remote access to the Mentor file server). Junos Pulse offers several improvements over Network Connect:

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As a member of NERCOMP (NorthEast Regional Computing Program), all Ithaca College administration, faculty, staff and students are invited to submit proposals for the April 2015 annual conference.   The deadline for proposals has been extended to this Wednesday, October 22, 12:00pm ET.

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Apple has released their latest operating system, OS X Yosemite (version 10.10). This is a free upgrade for most Apple computers and is available for download from the app store.

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The fixIT Shop will be closed during fall break except for Thursday, October 16 from 12:00 pm – 5:00 pm. Regular hours will resume on Monday, October 20 at 10:00 am. The fixIT Shop offers affordable diagnostic and repair services for personal computers. To learn more visit www.ithaca.edu/its/help/fixit/.

Friends 110
607-274-3000
fixit@ithaca.edu

ITS offers technology workshops every week on a variety of topics and software applications in the Technology Learning Center (101 Friends Hall) at no charge to all faculty, staff, and students. The TLC will be offering the following training sessions:

Read more . . . (115 words)

Are there computers or printers in your area scheduled for replacement this spring under the Technology Renewal Program?

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As a member of NERCOMP (NorthEast Regional Computing Program), all Ithaca College administration, faculty, staff and students are invited to submit proposals for the April annual conference.  The deadline is Friday, October 17th. The announcement from NERCOMP is posted below.

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Information Technology Services (ITS) has prepared a document and worksheet to assist you with planning your computer and related technology requests as you put together your 2015-16 fiscal year budgets.

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The TLC will be open Monday through Thursday during our usual hours of operation, 9 AM to 5 PM. We will be closed on Friday (10/17) due to Fall Break.  

We have no workshops scheduled for 10/13 - 10/17.  Please visit our website to request one-to-one training or visit us in the TLC (Friends Hall 101) for drop-in support.  

www.ithaca.edu/its/tlc

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ITS offers technology workshops every week on a variety of topics and software applications in the Technology Learning Center (101 Friends Hall) at no charge to all faculty, staff, and students. The TLC will be offering the following training sessions:

Read more . . . (124 words)

ITS offers technology workshops every week on a variety of topics and software applications in the Technology Learning Center (101 Friends Hall) at no charge to all faculty, staff, and students. The TLC will be offering the following training sessions:

Read more . . . (121 words)

ITS offers technology workshops every week on a variety of topics and software applications in the Technology Learning Center (101 Friends Hall) at no charge to all faculty, staff, and students. The TLC will be offering the following training sessions:

Read more . . . (127 words)

ITS offers technology workshops every week on a variety of topics and software applications in the Technology Learning Center (101 Friends Hall) at no charge to all faculty, staff, and students. The TLC will be offering the following training sessions:

Read more . . . (130 words)

Microsoft now gives you even more ways to work with Office.  In addition to the standard desktop applications for Windows and Macintosh computers, Office is available on the web and on mobile devices too!

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ITS offers computing workshops every week on a variety of topics in the Technology Learning Center (101 Friends Hall) at no charge to all faculty, staff, and students.   Starting next week, we are offering a new type of training opportunity: Bring Your Own Project.  BYOP is a small group session where staff, faculty, and students can work on projects in the TLC, with the support of a TLC training specialist.  We are limiting these sessions to 4 seats.  Next week, we will introduce this new format with Microsoft Word and Web Profile Manager BYOP sessions.

The TLC will be offering the following training sessions next week:

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Information Technology Services (ITS) wants to remind all IC community members of several ways to keep informed about computing system and network downtimes, either scheduled or unexpected, as well as how to report after-hours problems that affect multiple users.

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When sending a message to a Majordomo mailing list, always use the format of "listname@lists.ithaca.edu". While you may sometimes see an address like "listname@icsun.ithaca.edu", that format refers to a specific server name (icsun in this case) and will no longer work if the server name changes.

Using listname@lists.ithaca.edu ensures that your list messages won't bounce due to an invalid address format.

ITS Helpdesk
helpdesk@ithaca.edu
607-274-1000
104 Job Hall
 

ITS wants to remind all email users to NEVER respond to email messages requesting passwords or other personal information.

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