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Technology

We will reopen Monday, July 21st at noon.

(607) 274-3000 

fixit@ithaca.edu

Fall 2014 Technology Renewal questionnaire notifications have been sent to all guardians and area coordinators, and should be completed by 5pm on Friday, July 18th, 2014.

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Fall 14 Technology Renewal questionnaire notices have been sent to all guardians and area coordinators, and should be completed by 5pm on Friday, July 18th, 2014.

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Are there computers in your area scheduled for replacement this fall under the Technology Renewal Program?  Questionnaires and renewal information will be sent via e-mail to guardians and department coordinators beginning Monday, July 9th.

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Please be aware that many of the computers in the ITS Helpdesk loaner equipment pool are being replaced under the Technology Renewal program in the next week. As a result there will be very few loaner laptops available during the replacement period, June 26th-July 1st.

ITS Helpdesk
helpdesk@ithaca.edu
607-274-1000
104 Job Hall
 

As previously announced, the college’s academic SPSS network license is moving to version 22.

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The annual campus electrical shutdown takes place on Saturday, May 31, 2014. ITS would like to remind everyone to unplug computers, printers, and other electrical devices prior to the start of the shutdown.

While ITS expects that all computing systems and services will remain online and accessible from off campus, there is the possibility of extended system downtime for any system or service due to unanticipated problems. 

ITS Helpdesk
helpdesk@ithaca.edu
104 Job Hall
4-1000

The latest versions of Microsoft Office are now available to all currently enrolled IC students, free of charge. Students can download and install Office on their personal Windows and Macintosh computers. Please note that recent graduates are not eligible for this offer.

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Staff, bring your personal computer or device to the fixIT Shop the week of Monday, May 19 – Friday, May 23 for 20% off all services, and a free cleaning with any paid service!

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Throughout this summer, ITS will continue to work on implementing the print management solution in the student labs. This effort supports the sustainability goals of the college. Lab and Library users will begin to see changes starting next week!

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ITS will soon be upgrading the college’s academic network SPSS license to version 22, and will send out renewal messages to all SPSS users by late May - early June.

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If you are considering using a student response system for your fall 2014 courses, please contact the IC Bookstore and include Turning Technologies NXT clickers with your textbook orders.

More information is available on the Clickers ITS web site

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Special optical scanning procedures and schedules are in place for the processing of final exams during finals week.

Final exams will be processed Tuesday through Friday, May 6th – 9th and Monday, May 12th with a twenty-four hour turnaround time. Special procedures are in place after hours between 5pm-8pm Tuesday–Friday and again 5pm-8pm Monday. Regular optical scanning processing will resume on Tuesday, May 13, 2014. Please see last week’s Intercom article detailing the Optical Scanning finals week procedures. If you have questions about the optical scanning process, please visit our website or contact the ITS Help Desk at 274-1000, between 8am-5pm, Monday – Friday.

Mary Jo Watts of ITS has many years of teaching and research experience and is currently co-authoring a biographical book project SCUM: The Life and Times of Valerie Solanas.  She will demonstrate the key technologies and workflows she has been using to record  and catalog interviews as week as manage hundreds of digital assets acquired over a period of 8 years.    She will highlight technologies that not only help in managing work but transformed the way she approached research. [Register]

Date: Thursday, May 8, 2014
Time: 1:00-2:00 pm
Location: Gannett 316, Center for Faculty Excellence.

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Microsoft has released a patch to address the IE security flaw that was announced a few days ago. Once the patch has been installed, it is safe to resume use of Internet Explorer.

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On April 29, 2014 the U.S. Department of Homeland Security recommended that all users temporarily discontinue the use of Microsoft Internet Explorer (IE) due to a critical security flaw.

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Information Technology Services would like to remind Instructors that all Optical Scanning exams that are processed will be moved into the Instructors Sakai Drop Box and all Course Evaluations processed will also be moved to the Administrative Assistant's Drop Box.

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VHS technology is fading away. Digital Media Services is available to help with converting copyright-cleared VHS titles to DVD and has compiled information concerning the demise of this technology. We know, for many of you, information contained on VHS is an important part of your curriculum and we don't want you to be caught by surprise.

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Some Firefox users have reported (and ITS has confirmed) that word wrap in OWA is not working correctly when typing a message (the typed text does not wrap to a new line). Microsoft acknowledges the problem and is investigating. The workaround is to use a different Web browser, such as Chrome or Internet Explorer (Windows), or Chrome or Safari (Mac).


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