Intercom

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Ithaca College faculty, staff, and students -- log in to Intercom to contribute stories, add comments, and see all categories.

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Intercom Help



Frequently Asked Questions
Still need help?

The answer you're looking for may be right here. Check out the questions and answers on our newly revised FAQ page. Or, e-mail the Intercom moderators at intercom@ithaca.edu.



How Intercom is set up

Using Intercom is pretty straightforward once you understand how it is structured. When you first arrive at the main page, you will see stories down the center starting with the day's featured story on top, followed by all previous stories in order from newest to oldest.

In the left-hand column, you will see the menu called "Sections," which lists the categories that the stories of Intercom are assigned to. To view the stories in any given section, select its name from the list. Once in that section, you will see all the stories in that category, once again listed in order from newest to oldest and starting with the featured ones.

Please note that not all stories are set to show on the main page. Nor do all sections appear in the "Sections" list unless you're logged in. You will, however, see all stories that were posted in the last week listed down the right side of the screen.


Do I need to log in?

Anyone with an Internet connection can view the Intercom site, so you don't need to log in to browse most of the stories. Log-in is required, however, for some sections and for the more interactive functions -- contributing stories, adding comments to stories, and customizing the presentation of some aspects of Intercom.


Searching Intercom

You can use the search box at the top of each page on Intercom to perform a quick search based on keyword.

If you would like to search within a certain category (section) and/or within a certain time frame, you can use the "Advanced Search," which is located on the main menu bar (in yellow).


Commenting on stories

One of the most interesting features of Intercom is its ability to allow comments on stories. At the bottom of each story, a comment link indicates the number of comments posted for that story. You can click on that link to read the comments.

To comment on a story, you must be logged in. This is, of course, so that your comments are properly attributed, and no one else can comment on your behalf.

If you have something to say that isn't related to a specific story or is of a more general nature, you can send a letter to the community. See the "Letters" section for more information.


Contributing stories

As part of the Ithaca College faculty and staff community, you are welcomed and encouraged to submit stories to Intercom; in fact, the primary purpose of Intercom is to provide a way for all of us to communicate important campus news to each other.

If you have something to share, click "Contribute and manage stories" from the "User Functions" box in the top left-hand column. Please note that in order to submit a story, you will need to be logged in, using your regular e-mail username and password.

You will find more detailed instructions for submitting stories on the submission form page.


Last Updated 04/18/08 View printable version