Learning How to Use the Survey Tool
Qualtrics has an excellent set of free online tutorials and “how-to” guides on creating a survey using their software on their Qualtrics University web pages. Available resources include static instructions as well as free training through webinars, video tutorials, and scheduled sessions.
You may also contact Qualtrics support at 800-340-9194. Their representatives are available 9 am to 8 pm EST, Monday - Friday.
Where to Go for Additional Assistance
The Office of Institutional Research is available by phone (607-274-3164) or email (IRoffice@ithaca.edu) to assist you. We can consult with you on question construction, survey formatting, sampling methodology and sample size calculations, and using the Qualtrics software.