Every May we have the privilege of congratulating our seniors and sending them off into the world. ITS usually has between 20-30 seniors graduating every year; and, the Helpdesk usually graduates 3 or 4 every May. But this May I would like to recognize and congratulate a very special graduate, Adam Lee.

Adam is one of our full time Helpdesk Specialists and has recently completed his...

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Since early April, we have been experiencing issues with sending emails. The most frequent symptoms include 1) it seems to take a long time to send an email, a long time equaling several seconds instead of immediately and/or 2) password failed/password retry messages. We have been investigating these problems since they were first reported and have not found the culprit. We think the issues...

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