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Important system announcements from ITS

Posted by Karen Sunderland at 5:44PM   |  Add a comment

The most recent versions of Firefox, version 37 and 38, are not working with Parnassus (on Mac or Windows). For most people, Firefox will update to the latest version automatically, so if you are seeing a “secure connection failed” error page when trying to log into Parnassus, you probably have version 37 or 38. Do not attempt to check the version, since checking the version will often initiate the update to the latest version, if one is available.

The only workaround at this time is to use a different Web browser such as Internet Explorer or Chrome on Windows, or Safari or Chrome on Mac.

ITS is actively working to investigate and resolve this issue.



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