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System Alerts

Important system announcements from ITS

Posted by Kyle Szuta at 11:43AM   |  Add a comment

As of 11:20 am, on Thursday 10/23, we have had reports that people are unable to log in to the Hammond Health Center's MyICHealthCenter webpage. We are currently investigating the cause of this issue. We will update this post and the system status line as we have more information.

Update, 2:50 pm, The issues preventing log ins have been resolved. The MyICHealthCenter...


Posted by Kyle Szuta at 8:57AM   |  Add a comment

Logging in to ACE/Argus is currently unavailable. We are  investigating the problem and will update the ITS system status line and this post has we have more details. We currently do not have an estimated time for repairs to be completed.

Update 9:22am - We have identified a possible cause of the log in issues. We are implementing a repair and estimate it will take...


Posted by Karen Sunderland at 10:12AM   |  Add a comment

Systems that authenticate with the Netpass username and password (myHome, Sakai, Web Profile Manager, Netpass Manager, Taskstream, ICAirnet-Secure, and other systems) will be unavailable for approximately 1 hour starting at 6:00 AM on Thursday, 10/23 due to extensive server maintenance.

Email will still be accessible, but Outlook Web App (OWA) users should use this


Posted by Karen Sunderland at 10:12AM   |  Add a comment

Argus reporting will be unavailable starting at 5:00 PM on Friday, 10/24 through sometime on Sunday, 10/26. While the downtime is not likely to extend through the entire maintenance window, users should expect that reporting may be unstable at various times throughout the weekend.

Posted by Karen Sunderland at 11:10AM   |  Add a comment

The ITS Helpdesk has received numerous reports about an email “phishing” message which has been sent to many IC email accounts.

The message is titled “Notification..” and claims that recipients will not be able to send and receive email if they do not “verify” their account by clicking a link in the message and filling out a form....


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