System Alerts

Important system announcements from ITS

Posted by Karen Sunderland at 4:34PM   |  Add a comment

Due to scheduled maintenance, the campus telephone system, including voicemail, will be unavailable on Thursday, July 30 from 6:00-7:00 a.m.

While the phone system is unavailable:

  • Call 911 in case of an emergency requiring fire, medical or police assistance. The Tompkins County Emergency Dispatch will coordinate with the Office of Public Safety.
  • Call 607-256-9187 to contact the Office of Public Safety for assistance with non-emergency incidents such as lock outs and requests for vehicle assistance. If the phone line is currently in use, you will receive a busy tone.
  • The Office of Public Safety will increase its patrol, security, and Environmental Health and Safety presence across campus during this time and be highly visible with additional foot, bike, and vehicle patrols.

Related: Telephone System Changes Freeze

Posted by Karen Sunderland at 5:34PM   |  Add a comment

Oracle has released a new update for Java, which is incompatible with HomerAdmin. Users of HomerAdmin should NOT install Java 8 Update 51 if prompted. ITS is investigating a solution.

Posted by Karen Sunderland at 5:44PM   |  Add a comment

The most recent versions of Firefox, version 37 through 39, are not working with Parnassus (on Mac or Windows). For most people, Firefox will update to the latest version automatically, so if you are seeing a “secure connection failed” error page when trying to log into Parnassus, you probably have an incompatible version. Do not attempt to check the version, since checking the version will often initiate the update to the latest version, if one is available.

The only workaround at this time is to use a different Web browser such as Internet Explorer or Chrome on Windows, or Safari or Chrome on Mac.

ITS is actively working to investigate and resolve this issue.

Posted by Karen Sunderland at 5:42PM   |  Add a comment

System Maintenance Information and Schedule

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