Getting Help

fixIT shop

The fixIT shop, located in Friends 110, provides convenient on-campus computer support, and service to students, faculty and staff for personal computers and college owned equipment that is not part of the technology renewal program like iPads. The fixIT shop is staffed with trained and certified technicians to assist with problems on these devices. Technicians can help with desktops, laptops, iPads, tablets, MacBook Air etc. 

Visit us on Facebook:  
HTML tutorial 

General Support

  • Free five-minute computer check up
  • Affordable diagnostic, installation and repair services
  • IC wireless network connection assistance
  • Installation of anti-virus software when appropriate
  • Authorized warranty repair center for Apple computers
  • Software configuration for iPads
  • Mobile device management help for iPads

Items You Need To Request Repair

  • Ithaca College ID
  • Operating System Disks for laptops and desktops: May be required for your repair
  • Warranty Information: Apple warranty repairs can be performed on campus
  • A/C Adapter: We can't rely on battery power