Getting Help

This page can be used to report equipment problems or request other types of service from Information Technology Services. Requests will be processed within the next business day. If this is a critical request, please call the ITS Helpdesk at 607-274-1000.

Reported by:
Name:
IC E-mail:
Department:
IC Phone:

Entered by:    (if different than "reported by")
Name:

Location of Problem:
If this is a computer lab, select the lab:   
Otherwise, enter building and room:

Type of Problem:
Windows
Macintosh
Printer - select printer type:
Enter make and model if "Other Printer":
Other Hardware:
Software
Misc. (please be sure to enter complete problem details below)

If this request is associated with a lab computer, enter the asset tag (e.g. A222222):

Enter details of problem or request:
(please include details about anything you may have done to troubleshoot the problem)