Digital Media Services

Web and Videoconferencing

Digital Media Services can assist you with the identification of an appropriate tool to conduct remote meetings, presentations and receive remote presentations, such as guest lecturers. Please note that video conferencing services are available for official Ithaca College business. We do not provide video conferencing services to the public.

Adobe Connect Pro
Adobe Connect Pro is a web-based, multi-party conferencing and collaborative software solution. Users connect to a centralized interface via a web browser. A web link is distributed to participants by the meeting host. Meetings are initially set-up by requesting a session from Digital Media Services. Capabilities include chat, shared virtual whiteboard, document and link sharing, desktop sharing, low-bandwidth video and audio (no more than three video parties recommended), up to 25 participants per session, polls and PowerPoint sharing and navigation. 
To request a demo or to have a session set-up, please e-mail dms@ithaca.edu.

Skype (free version)
Skype provides free audio and video conferencing between multiple parties.  It is compatible with Microsoft Outlook Web App tools and is simple to use. To access Skype, visit skype.com and download the Skype client for your platform. You will need to set up a free account to access Skype.  eClassroom computers have Skype installed as part of the standard classroom software.

Skype recommends the following minimum internet speed to ensure good quality:

"For the best video quality, we recommend a high-speed broadband connection of 4 Mbps down/512 kbps up and a computer with a Core 2 Duo 1.8 GHz processor.  The minimum you’ll need is a high-speed broadband connection of 512 kbps down/128 kbps up and a computer with a 1GHz processor."

Note: You can check the speed of your connection by using online tools such as speedtest.net

 

PolyCom (IP CODEC)
The college maintains a dedicated IP-based PolyCom codec for one to one video conferencing with other compatible devices. Our PolyCom unit provides good video and audio transmission quality. All implementations require a test call to verify compatibility. We no longer support ISDN calls. For more information e-mail dms@ithaca.edu.

 

Below is a best-use chart that can give you an idea of what software might work best for you. 

 

 

Definitions:

Web Video Conference  A web video conference is a synchronous event in which the involved parties are communicating in real time across the Internet. Communication may be in the form of chat, audio, video or shared documents and resources.

Peer to Peer conferencing involves connecting one active participant to another active participant. We differentiate peer to peer conferencing from a typical phone conference or chat session by the inclusion of an interface that allows interactive communication beyond speech or chat. This may or may not include synchronous document sharing, video, audio, screen sharing and other collaborative tools.

Multiple Connections conferencing is similar to one to many but may involve multiple presenters at multiple sites. This type of conference requires significant planning including the preparation of a conference agenda. Meetings can be set-up by e-mailing dms@ithaca.edu. A connection test prior to the meeting is required.