Mobile Devices

Mobile devices (cell phones, smart phones and PDAs) are increasingly popular on campus. ITS provides several types of services related to mobile devices:

• cellular phone discounts for faculty and staff
• sync configurations for e-mail
• myHome mobile application - just log into myhome from your mobile device

Mobile Device Best Practices

1.      Set a lock screen passcode

Lock screen passcodes such as pins or gestures will deter others from accessing your phone and can lockout your device if someone repeatedly enters the passcode incorrectly.

2.      Configure auto-lock

Auto-lock will lock your device after inactivity for a given period of time, usually a few minutes. This can prevent access to others if you accidentally leave your device on.

3.      Physically secure your device

Even with passcodes and auto-locks configured, preventing others from physically accessing your mobile device is the only way to ensure the security of your device and data. 

4.      Store current backups

Create backups of your device via manually syncing or cloud-based backup solutions. Having a backup can help prevent data loss in the event of loss or damage to your mobile device.

5.      Know your wireless connection

Connecting to open, unsecured networks can put you at risk. Only connect to familiar open, unsecured networks and use password protected, secure networks when possible. 

6.      Know your applications

Some applications may access your data, use your location information, and connect with other services such as social network sites. While many applications perform these actions to provide a better, more personalized service, you should be aware of what these applications are accessing and how the developer is using this information. Applications that use location based information may also affect your device’s battery life. 

7.      Update the operating system and apps regularly

Operating systems and applications are updated often to improve stability, performance, and security. Keeping your device up-to-date will promote proper device operation.

8.      Configure remote wipe capabilities

Having the ability to remotely delete the data on your device can help protect your data if your device is lost or stolen.

9.      Report stolen or lost devices

As soon as you are aware that your device is missing or has been stolen, alert authorities and your carrier. It is often good to know your device’s serial and IMEI number in the event of theft.

10. When discarding a device, be sure to erase all data

Do not sell, trade-in, or recycle a mobile device before erasing all of the data stored on the device. Refer to the device manual for instructions on how to completely erase the device.