Services

Remote Access

Junos Pulse, a type of remote access software (also known as a VPN), is required to access the Mentor file server from off campus. It may also be needed to access other specialized, restricted network services or software. This service is available for faculty and staff members. If remote access is needed by a student, the student’s supervisor should contact the Helpdesk to request access for the student.

Junos Pulse is not needed for routine access to resources such as myHome, e-mail, Web sites and online calendars.

Junos Pulse can be used with personal or college computers. Anti-virus software is required. Due to varying hardware, software, Web browser, and operating system configurations, particularly of personally-owned computers, ITS cannot guarantee that every computer will be able to successfully connect remotely.

See sidebar at right for quick guides and downloads.