- Training & Documentation
- Training Topic Index
- Online Tutorial Index
- Quick Guide Index
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Information Technology Services
Training & Documentation
TLC Trainer Team
How Much Help Can You Expect?
Featured Tutorial
► Using iTunes Remotely on a Mac
Click the link above to see how to set up your Mac to use your iTunes files from another computer (remotely) in your local network.
If the tutorial does not run, make sure you have a media player such as QuickTime Player installed, then try again.
IC Software Bundle
College owned equipment comes with the IC Software Bundle.
Contact Info
Sharon Beltaine
Training and Documentation Coordinator
102 Muller Center
sbeltaine@ithaca.edu
274-1000
Technology Learning Center (TLC)
101 Friends Hall
ITS provides training, documentation and consulting support to the campus community. This site provides information about these services.
Technology Learning Center
Instructor-led training, online tutorials, technical documentation, and drop-in consulting services are delivered through the Technology Learning Center (TLC), located in room 101 Friends Hall. The TLC Trainer team collaborates to provide the Ithaca College user community with a comprehensive set of training and documentation services to support the most popular application areas, such as:
- Blackboard (course management system)
- Microsoft Office (Excel, PowerPoint, and Word)
- Adobe Products (Acrobat Pro, Dreamweaver, Photoshop)
- Oracle Calendar (calendar management)
- Web Profile Manager (ePortfolios, Faculty WPM sites, Department WPM sites)
- FileMaker Pro (database design)
Request Training for Your Group or Class
Please let us know if you would like us to offer training for your group or class. We can offer training by request on any of our standard topics or on a new custom topic.
New Ideas Sought for Training, Tutorials, and Documentation
If you have ideas for additional training, tutorial, or documentation topics that would be useful for us to develop and offer to the campus community, let us know. We love new ideas!
Drop-in Consulting Services
TLC Trainers are available in the CET (104 Muller Center) from 9 am to 5 pm Monday through Friday to provide faculty, staff, and students with drop-in consulting assistance on supported computer applications, such as Blackboard, Microsoft Office (Excel, PowerPoint, Word), ePortfolios, Web Profile Manager, Oracle Calendar, Adobe Products (Acrobat Pro, Dreamweaver, Photoshop), FileMaker Pro, scanning, and other technology topics.
Software Application Support
Documentation, suport levels and other information about commonly used campus software is available in this section. Software that is available on every faculty and staff workstation is part of the IC Software Bundle. The software has been categorized by type or usage.