Apple Software

Office 2011

Information Technology Services (ITS) is pleased to announce that Microsoft Office 2011 for the Macintosh will be available as a free upgrade for IC faculty and staff members to install on their college-owned Macintosh computers starting Monday, April 2, 2012.

Microsoft Office 2011 is a suite of productivity software for Macintosh OSX that includes the following programs:

  • Word, Excel, PowerPoint (all fully supported by ITS)
  • Entourage, Messenger (minimal Level 1 support from ITS, but included as part of the Microsoft Campus Agreement)

Office 2011 is a major new release that includes interface changes across all applications, such as the addition of the ribbon and quick icons. Individual applications have been enhanced with new features, such as sparklines in Excel, video embedding in PowerPoint, and the styles panel in Word.

IC faculty and staff members will be able to obtain and use the Office 2011 upgrade starting Monday, April 2, 1012.

To install the upgrade to Microsoft Office 2011 for Macintosh, please follow the steps in the Office 2011 Installation Guide. Before you install the upgrade, please note the following important points (also covered in the installation guide):

  • make sure your computer has been migrated to Active Directory before you install the upgrade
  • remove Office 2008 before installing Office 2011 (steps are in the guide)
  • use your IC Netpass username and password to access the installer

ITS has verified Office 2011 compatibility with the mainstream software used on campus, but for other specialty applications that interact with Microsoft Office in some way, users should check with the manufacturer of the application to confirm its compatibility with the new version. If you have any concerns about how this upgrade might impact other systems you use (e.g., Parnassus, Oracle Discoverer) please contact the ITS Helpdesk by calling 607-274-1000 or sending e-mail to helpdesk@ithaca.edu.

Faculty should be aware that Office 2011 will be installed in labs and eClassrooms during Summer 2012. Faculty should therefore plan to upgrade before the fall semester to allow time to become comfortable with the new interface and features.

Office 2011 is substantially different from the current version. Here are some resources to help you understand what to expect with the new version:

If you have any questions about the upgrade to Microsoft Office 2011, please contact the ITS Helpdesk by calling 607-274-1000 or sending e-mail to helpdesk@ithaca.edu.

FAQs

Who can install Office 2011 on what versions of MacOSX?

Faculty and staff members may install Office 2011 on college-owned computers running versions 10.5 (Leopard), 10.6 (Snow Leopard), or 10.7 (Lion) of the Macintosh OS X operating system.

Can it be installed on a college-owned Macintosh laptop?

Yes, but don't use a wireless network connection. Please connect the laptop to a wired network jack to perform the installation.

What applications are included?

Word, Excel, PowerPoint (all fully supported by ITS) . Entourage, Messenger (minimal Level 1 support from ITS, but included as part of the Microsoft Campus Agreement)

Is Office 2011 compatible with specialized applications that are used on campus?

ITS has verified compatibility with mainstream campus applications, but expects that users of specialized software will contact the manufacturer for more information.

What are the system requirements for running Office 2011?

The system requirements for Office 2011 are provided at http://support.microsoft.com/kb/2581812 . All college-owned computers that are included in the Technology Renewal program meet or exceed these system requirements.

Do users have to upgrade to Office 2011 even if Office 2008 works fine for them?

Eventually, yes. ITS will stop supporting Office 2008 in December 2012. After that time ITS will not be able to provide support for Office 2008 users. 

How long will it take to do the upgrade?

The installation process may take up to an hour to complete.

What are the steps to install Office 2011?

See the Office 2011 Installation Guide for step-by-step instructions.

Can a student install Office 2011 on a college-owned computer per a supervisor's request?

No. Student accounts do not have access to the Office 2011 installation folder.

How can Office 2011 be installed on a college-owned computer that is used at home?

Users with college-owned laptops should bring them to campus and connect them to a wired network jack in order to perform the installation.

Does the older version of Office need to be uninstalled first?

Yes. Office 2008 must be removed manually before installing Office 2011. Steps for removing Office 2008 are in the Office 2011 Installation Guide.

Can both Office 2008 and Office 2011 be installed on a computer?

This configuration is not supported by ITS. ITS strongly recommends that you run one version of Office only on your computer.

Can an ITS technician install the upgrade?

ITS has created an installation process that is easy for users to do themselves. ITS will be glad to have a technician assist with installation if a user experiences problems with the self-installation.