Frequently Asked Questions
How is Live@edu managed, by the school or by Microsoft?
Email addresses are provisioned by Ithaca College. IC will continue to create, distribute, and delete accounts. However, with an easy-to-use web management interface accessible from multiple browsers, Live@edu reduces the time spent in managing school e-mail services. At the same time, Microsoft manages the hosting, including server uptime, spam- and virus-filtering, and data backup. So Live@edu helps reduce both the school's infrastructure cost and frees the IT department to take on other strategic initiatives.