A sampling from media accounts that reference Ithaca College or quote members of the college community.
Thursday, November 1, 2012
Michael McCall, professor of marketing and law
McCall explained to the Chicago Tribune that tipping is a very personal decision. Even as some restaurants have instituted an automatic service charge, many customers resent it. "Consumers feel that it's their right to provide a tip and to determine what it is."
Outlet: Chicago Tribune
Publication Date: November 1, 2012
Headline: “Tipping points”
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