FAQs

Can I register for just one seminar or do I need to enroll in the certificate program?

What is the format of the seminars?

Do I have to buy any books?

What is the Online Learning Platform?

How and when will I obtain my username and password?

How long will I have access to the seminar after it closes?

Do I need to be available every day during the three weeks?

How will I interact with the faculty expert and other participants?

What does “asynchronous” mean?

Can I receive tuition reimbursement for this?

Letter of completion, certificate or transcript?

Could I do this with a colleague or group?

How does the professional certificate from Ithaca College compare to other professional certifications?

What is a CEU, and is it recognized internationally?

What kinds of jobs do participants of this program obtain?

What is the policy for withdrawing from a seminar?

I am not able to take any seminars this year. Will they be offered again?

Do I need anything special on my computer to participate?

Can I access the seminar website from any Internet connection?

 

Can I register for just one seminar or do I need to enroll in the certificate program?

You can register for individual seminars, one seminar at a time, if you wish. Each topic is designed to stand on its own. By completing any 6 seminars, you will earn a certificate from Ithaca College. Just remember that a discount is available when you enroll in and pay for the certificate in advance.

What is the format of the seminars?

The seminars are delivered online over a three-week period. There is no requirement to be in the seminar on a specific day or time. You should log on to the seminar as often as possible and should expect to spend about 12-15 hours of time per week, over the three weeks. The time will be spent on reading seminar materials, working on the seminar project, and participating in online discussions with the faculty expert and other participants.

Do I have to buy any books?

All of the materials that you need to successfully participate in the seminars are provided by the facilitator in the Blackboard environment. You can download and save or print readings and discussion threads if you like.

What is the Online Learning Platform?

Ithaca College uses two customized online environments to deliver seminars in the certificate program: Blackboard and Sakai. We have created a custom interface using features such as modules and discussion boards to provide an engaging and user friendly learning environment. Note that each seminar will only use one environment, and beginning January 2012 only the Sakai platform will be used.

How and when will I obtain my username and password?

Participants in Blackboard seminars will receive a username and password the day before the seminar begins. Participants in Sakai seminars will create their own username and password.

How long will I have access to the seminar after it closes?

You will be able to access the seminar site for thirty days after the close of the seminar for the purpose of reviewing or printing readings and discussion threads.

Do I need to be available every day during the three weeks?

You will get the most from this experience by interacting with your faculty expert and other participants as much as possible. However, one of the advantages of this format is that you are not required to be there on any particular day or time, so you will have the opportunity to participate as your schedule allows. Ideally, you'll check in every day for a short time, or every 2 or 3 days for a longer time. Whichever approach you choose, you will find value in the balance between the structure of a three-week facilitated, collaborative online learning experience, and the flexibility of being able to fit it into your schedule.

How will I interact with the faculty expert and other participants?

You will receive an e-mail welcome from your faculty facilitator with expectations and instructions for entering the seminar website. The group online discussions use a discussion forum on the website. Your faculty expert will seed the discussion with a question or topic for you to address. All participants are expected to contribute and will be able to see each others responses. The faculty expert monitors the discussion and keeps it focused through expert facilitation which unfolds over several days as people come in and out.

What does “asynchronous” mean?

Asynchronous communication happens anytime and doesn't rely on being together at the same time – in person or electronically. Email is a good example of asynchronous communication. Unlike email, asynchronous message boards allow an online discussion to be well-organized into threads. It is a common technique used in online learning.

Can I receive tuition reimbursement for this?

Some organizations may offer their employees a tuition reimbursement program for educational expenses. If your organization has a program, make sure it covers non-credit programs or ones that offer continuing education units (CEUs).  Sometimes tuition reimbursement only applies to seminars offering credit, and sometimes only credits offering letter grades or leading to a degree. Have your company contact the Office of Extended Studies at 607-274-3143 with any questions.

Letter of completion, certificate or transcript?

Ithaca College maintains all records related to your registration, participation and completion of seminars and certificates. A Letter of Completion for each seminar is issued thirty days after the seminar's official closing date. A certificate is also issued thirty days from the date that you complete all of the seminars required to earn the certificate. Documentation of completion can also be faxed or e-mailed to you at any time by sending an email request to ICprofprograms@ithaca.edu.

Could I do this with a colleague or group?

One of the great values of this format is the networking opportunities created by interacting with professional peers around the world. You might also find value in sharing this experience with colleagues both on and off site. That creates a good opportunity to blend the richness of online asynchronous learning with the comfort of interesting synchronous off-line discussions with a colleague – the power of blended learning! Ithaca College offers special pricing for organizations that wish to enroll onsite, or virtual work groups, in any of its certificate programs. Contact us directly for more information about organizational pricing.

How does the professional certificate from Ithaca College compare to other professional certifications?

Ithaca College has a long and well regarded history as a comprehensive college – often cited as an example of the "New American College," which combines liberal arts and professional education. One of the professional schools at Ithaca College is the Roy H. Park School of Communications, well known as a leading program of its kind. Their department of strategic communication has a 30+ year history as a unique program blending corporate communication, project management, digital media, organizational communication, and instructional technologies. The Office of Extendedl Studies create professional certificate programs developed by the faculty experts at the College.

This particular certificate focuses on management skills for communication, training and performance improvement professionals. Many fields have organizations or associations offering certificate programs or certifications. In addition to its connection to excellent professional associations, a significant difference of our certificate program is that it is offered by an academic institution and is designed and actively facilitated by a person with both a Ph.D. in the field as well as many years of professional experience.

The seminars are limited to a small number of individuals and collaboration is encouraged. Learners work on 'real world' projects based on their current job assignments and get feedback from not only the instructor, but from each other.

Our seminars provide you with a rich set of tools and contemporary readings drawn from the best professional and academic journals in order to give you a solid research base from which to draw. And, since our program offers CEUs, these experiences often satisfy any continuing education requirements of professional certifications.

What is a CEU, and is it recognized internationally?

We have had dozens of learners from all over the globe, including Asia, Europe, South America, Australia, and Canada, so the certificate is recognized world-wide. Continuing education units (CEUs) are an internationally recognized form of recognition for this kind of professional development experience.

What kinds of jobs do participants of this program obtain?

The program is designed for those who are already in the profession, so we do not track the kinds of jobs that our learners may progress onto after they complete the certificate. Many kinds of career values an be derived from the certificate:

  1. For those who do not have a college degree in the field, this certificate provides evidence of formal study and competency.
  2. It provides management-level concepts for those who may have been working at more tactical levels in their organizations, allowing them to move into management positions -- or allowing those in management positions to be more effective in their work.
  3. It provides networking opportunities with other professional colleagues; the learners online often share examples of their work, including budgets, performance improvement plans, their own experiences with particular challenges or new technologies -- so this network provides a source of peer knowledge ever after the courses are complete.

What is your policy for withdrawing from a seminar?

Once you enter the seminar site you are no longer eligible to receive a refund through withdrawing. If you choose to withdraw from a seminar prior to entering the site, you may be eligible for a partial refund. Contact the Office of Extended Studies for details.

I am not able to take any seminars this year. Will they be offered again?

Participants earn a professional certificate from Ithaca College upon the successful completion of any 6 seminars. We expect to offer this program on an ongoing basis. Assuming we offer the program on an ongoing basis, we expect to allow participants to combine certificate seminars over the life of the program -- even if that occurs over the course to two or more years.

Do I need anything special on my computer to participate?

You will need to have reliable access to a computer that connects to the Internet. While it is not required, you will have a better experience if that is a high-speed connection. All content will be embedded in the seminar website. Sometimes you will need Adobe Acrobat to read PDF files. You can download a free reader from Adobe.

Can I access the seminar website from any Internet connection?

You will have a better experience if you access the seminar website from a high-speed Internet connection, such as a cable model or DSL, or from a high-speed network in your workplace. In some cases an organization’s firewall will restrict access. You can test this by attempting to access our seminar website. If you have problems, contact your IT department or call the Ithaca College help desk, 607-274-1000, or email helpdesk@ithaca.edu for assistance.