|Consultant and program manager, Klett Consulting Group|
Bill is a consultant and program manager with Klett Consulting Group in Virginia Beach, Virginia. He has over 20 years of organizational and management analysis experience with large enterprise organizations including the U.S. Navy, NATO, and regional economic development activities. He is a member of an international team developing and validating a collaboration maturity model which is studying collaboration dynamics in complex endeavors.
Bill is author of the article Employee Engagement and Power to the Edge and lead author on a comprehensive case study on the NATO and UN response to the Kosovo crisis.
Bill holds a master’s degree in instructional and performance technology from Boise State University, and a second master's in human resources management from Troy State University, as well as a BS is workforce education development from Southern Illinois University.