Hours of Operation

Hours of Operation: Effective August 2008, the Health Center is no longer open 24 hours/day but has expanded the availability of appointments. Please note that making an appointment is strongly encouraged to reduce your wait time. Call (607) 274-3754 (Mon-Fri, 8:00am-4:00pm) to make an appointment.

POVIDER APPOINTMENTS:

• *Monday-Thursday: 9:00am - 6:00pm
• * Friday: 9:00am - 4:00pm
• *Saturday & Sunday: 1:00pm - 3:00pm for same-day scheduled appointments only

WORK-IN/URGENT CARE RN CONSULTATION

• *Monday - Friday: 8:00am - 11:00pm
• *Saturday & Sunday: 10:00am - 6:00pm

AFTER-HOURS EMERGENCIES

• *Call 911 -OR-
• *Ithaca College Office of Public Safety (607) 274-3333

MEDICATION ROOM HOURS

• *Monday - Friday: 8:00am-5:00pm, 6:00pm-10:00pm
• *Monday - Friday: 5:00-6:00pm CLOSED
• *Saturday & Sunday: CLOSED

*Students needing transportation asssitance can utilize the 24-hour taxi service for non-urgent transport to the Cayuga Medical Center or Convenient Care Center, with the ability to charge the fare directly to their bursar accoun.Please phone (607) 277-7777 OR (607) 277-CABS (277-2227) OR (607) 277-TAXI (277-8294) if you desire this service. You will need your IC identification with you, cost for transportationfrom taxi will be charged to students IC Bursar accounts.

*Collegiate Assistance Program: Students who carry the United HealthCare Student Resources student insurance policy through Ithaca College have access to nurse advice and health information 24 hours a day, 7 days a week by dialing 1-877-643-5130. The Collegiate Assistance Program is staffed by Registered Nurses who can help students determine if they need to seek medical care, understand their medications or medical procedures, or learn ways to stay healthy.

Intercom article from April 2008:

When the fall semester begins this year (2008), the Hammond Health Center will be open 8:00 a.m. to 11:00 p.m. Monday through Friday, and 10:00 a.m. to 6:00 p.m. on Saturday and Sunday. This change in schedule will allow us to enhance certain services for students and to meet their needs even more effectively.

Two recent trends have strongly influenced our decision to shift our focus to daytime care: decreased after-hours utilization and increasing difficulty finding and retaining qualified night staff. Each year fewer students seek, or need, overnight care in a facility such as ours, so that we have questioned whether continuing to provide such care is the best use of our students' tuition dollars. At the same time, Cayuga Medical Center at Ithaca, our area hospital, has invested in a broad expansion of its emergency services, designed and built a truly state-of-the-art emergency room, and developed a hospitalist program that, taken as a whole, provide excellent care for students in emergencies and in need of hospitalization.

During the 90+ hours we are open each week, we will be offering our usual broad range of primary care services, including sports medicine, women's health, urgent and non-urgent care of acute and chronic illnesses, immunizations, allergy shots, and prescriptions. In addition, we will be implementing:

• Expanded weekday physician and physician-assistant availability for appointments and urgent visits, from the current 9:00 a.m.– 4:30 p.m. hours to 8:30 a.m.–6:00 p.m.

• Physician appointments on both Saturdays and Sundays

• Enhanced daytime RN staffing to reduce wait times and improve clinic flow

• 24-hour taxi service for students needing or desiring non-urgent transport to the Cayuga Medical Center emergency room or Convenient Care Center, with the ability to charge the fare directly to their bursar account, thereby eliminating the need to have cash on hand. Health Center staff physicians and physician assistants will be on call after hours, as they are now, to communicate with the ER and with families in emergencies, and to promote continuity of care. Our MediCar service -- which provides free transportation to the hospital and Ithaca medical offices by appointment during regular weekday office hours -- will continue.

We are excited about the opportunities that these changes will create to further improve patient care, and are proud to continue providing services on a schedule that exceeds those of all other college and university health centers in the region by at least 48 percent.