Telephones & Voice Mail

Academic and Administrative Phone System

ITS provides and maintains the campus telephone and voice mail systems. Dialing to on-campus and off-campus numbers is available on most campus telephones. In some cases, public telephones are restricted, usually to on-campus calls only. Voice mail is available to individual users and offices. Conference speaker phones are available on a loaner basis from the Helpdesk.

Residential Hall Phone System

Ithaca College provides on-campus, local, toll-free and 911 telephone service to students in the residence halls on an opt-in basis. Students can request phone service when they arrive on campus by contacting the ITS Helpdesk. Actual telephone devices are not provided. A phone calling card will be necessary to make long-distance phone calls.

Conference Calling

The ITS Helpdesk has loaner conference phones available for conference call use. A conference phone is a specially designed telephone with microphone and speaker capabilities which allow several people to participate in a phone call. Conference phones can only be used in analog phone jacks; the phones are NOT compatible with "display" (digital) phone jacks. Most conference rooms and meeting spaces on campus are equipped with analog jacks. Most campus phone jacks can support a maximum of three parties connected to the call. The only charges associated with conference calls are those for long-distance calling. For conference calls that require more than three parties to be connected, fee-based conference calling can be arranged. Contact the Helpdesk to request this service.