If a learner believes an error has been made regarding a course grade, he/she/they should contact the course director immediately after the grade is posted to set up a meeting to discuss the grade. It is the learner’s responsibility to demonstrate that the appeal has merit; therefore, the learner should bring to the meeting any evidence that the grade was assigned incorrectly. At the meeting, the faculty will:
- Review the evidence the learner has submitted
- Present any of the learner’s work that remains in the Course Director’s possession (e.g., papers, examinations, etc.)
- Explain how the learner’s grade was determined based on the guidelines presented at the beginning of the course and in the course syllabus
- Recalculate the numerical computation of the grade to determine if there has been a clerical error
I. Resolving Grade Disputes
If the learner wishes to continue the appeal following this meeting, they must file a written appeal with the Program Director within one week of the meeting. If the Program Director is the faculty involved, the written appeal will go to the Dean. The learner will submit to the Program Director the Learner Grade Appeal Statement Form together with copies of the course syllabus, tests, assignments, and papers in the learner‘s possession. The Program Director will notify the Course Director, and the faculty will file the Course Director Grade Appeal Statement Form with the Program Director within one week together with copies of the syllabus, assignments, and any of the learner’s work that remain in the Course Director’s possession. The Program Director will render a decision in writing regarding the grade appeal within one week.
II. Petitioning Dean and Provost for Grade and Other Academic Issues
Once the decision is made, the learner has the right to petition the dean and provost. Learners may also petition the provost to review any other academic issue that has not been resolved first by the course director, or subsequently by the graduate program director, and then by the dean. In order to be considered, any such petition must be received by the office of the provost no later than the last day of classes of the fall, spring or summer semester after the events, which gave rise to the academic issue addressed in the petition. Petitions related to grades must first follow the guideline under “Policy on Grade Appeal/Disputes." To petition the provost, the learner should submit a written petition to the dean with a copy to the graduate program director and a copy to any faculty member(s) involved. The dean sends the petition to the provost along with his or her recommendation. Each petition is considered by the provost or designee on an individual basis and is decided based on the facts that pertain to the particular learner’s situation. When it is appropriate and feasible, the provost or designee consults with the individuals involved before making the final decision. While a decision on appeal is pending, the learner may continue to take courses in the program, except for clinical or fieldwork courses see: https://catalog.ithaca.edu/graduate/academic-information/policies/
All decisions regarding course grade appeals made by the Provost are considered final.