Ithaca College Quarterly 2004/4
South Hill Today


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School of Business

New Dean Succeeds Ullrich

Photo by Shai Eynav

Susan West Engelkemeyer, an experienced educator and administrator at one of the nation's leading business schools, has been tapped to lead the School of Business. Director since 2002 of the one-year M.B.A. program and an associate professor of management at Babson College, the new dean succeeds Bob Ullrich, who retired in December after six years at the helm.

A member of the Babson faculty since 1990, Engelkemeyer (the "ke" is silent) has taught courses in operations and quality management in the integrated undergraduate and M.B.A. programs. From 1992 to 1996 she also served as Babson's director of quality.

The new dean has generated enthusiasm on South Hill at a time when the campus is already buzzing about the new green building and sustainability curriculum now in the works. Provost Peter Bardaglio says, "Susan Engelkemeyer's track record in strategic planning and assessment, along with her extensive knowledge of the national higher education landscape, will serve the school well as it seeks to realize its vision of being ranked among the top 10 percent of the nation's business schools by the end of this decade."

"I'm thankful to Bob Ullrich and the faculty for the strong foundation they've built over the past few years," says Engelkemeyer, "and I'm excited about the opportunities that exist as the School of Business enters a new stage of development. The College's commitment to sustainability can resonate in the school, where the 'triple bottom line' -- people, planet, and profits -- is being woven into the fabric of the curriculum. And the building of the school's new facility, which is in the early planning stages, provides another tremendous opportunity to bring to life the environmental and social aspects of sustainability. A passion for the College and aspirations for the future were evident with every stakeholder group I met -- from faculty to students to staff to alumni. That enthusiasm was contagious, and it made me want to be part of the College's future success." Among the items Engelkemeyer says she'll focus on are the creation of more local internships, improving the quality of the undergraduate experience, and increasing the number of students enrolled in the M.B.A. program. The school's deferred accreditation application and assessment will be taking place over the next few months as well.

For the past seven years Engelkemeyer has served as a senior staff member with the American Association for Higher Education. In 2000-2001 she led AAHE's strategic planning process, and since 1998 she has directed the AAHE Summer Academy, an intensive team-based workshop for faculty, staff, and administrators on managing change in higher education.

Engelkemeyer also spent six years as a senior examiner for the Malcolm Baldrige National Quality Award, a program established by Congress to advance quality and performance within U.S. organizations. She serves on the board of directors of GOAL/QPC, a nonprofit organization that fosters quality improvement, and on the editorial review boards of the Journal of Innovative Management and Quality Management Journal.

Engelkemeyer holds a B.A. from Stephens College, an M.B.A. from East Carolina University, and a Ph.D. in industrial management from Clemson University. She is currently researching systemic organizational change and assessment, key performance measures, and knowledge management.

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