What do you need to do?

  • Check your Sakai course sites for messaging from your instructor about class changes and special messages.
  • Know and understand the expectations from your instructor(s) including assignment expectations and due dates.
  • Be prepared to virtually attend class through Zoom.
  • Have access to resources needed to complete activities scheduled for the day including Sakai, Microsoft OneDrive, and Outlook.
  • Explore how the Library is able to support you and what services are available. Read the Keep Learning LibGuide.
  • Confirm you have internet access to view your classes in Sakai, join Zoom or watch videos through media.ithaca.edu
  • Know the best way to reach your instructor with questions about the course activities.
  • If you have a lab, please clarify with your instructor the lab activity expectations.

How Can I Request a Laptop to Support my Learning, Teaching, or Working from Home?

  • Students: Students should complete the Keep Learning - Student Technology Request form (netpass login required). 
  • Faculty: Faculty members should have received an email from their Dean to assess computer needs. Please work through your Dean to request a laptop/technology equipment from IT.

Recommendations and Considerations

  • Back-up your files in the event of a hardware malfunction. As Ithaca College students, you have access to Microsoft Office tools including OneDrive, a Cloud Storage solution. View the article on Accessing your Files in MS OneDrive as a student. 
  • For easy access to all Ithaca College software applications visit apps.ithaca.edu.
  • For specialized software (Adobe, SPSS, RStudio, and more) use the Apporto Virtual Desktop.  View the full list of software available
  • Review the Student Guide to IT for answers to frequently asked questions. 
  • Frequently check your Ithaca email (Outlook) for important messages from campus leadership and your instructor(s). 
  • Please confirm your notifications from Sakai are enabled so you do not miss any important updates.
  • Test required tools and systems before an assignment due date. Don't wait until the last minute! 
  • Use the Kaltura Personal Capture tool if you need to create a screen recording, video or audio file. View the Getting Started article on Kaltura Personal Capture Recording Tool for help. 
  • While a USB headset is not required, it may be helpful to have one (or a good set of earbuds with a microphone) for courses that will be utilizing virtual classes through Zoom.
  • If you are out of the country, you will need to utilize the virtual private network (VPN) in order to access certain Ithaca College systems and tools. View the quick guide Global Protect VPN Secure Remote Access.

Options for Adobe Creative Cloud

Adobe Creative Cloud can be accessed through Apporto (see apps.ithaca.edu).

Please see this IT help article for instructions to install and use Adobe products.  

Additionally, for Higher Education students to continue developing skills, Adobe offers free “Daily Creative Challenges”. These are guided projects where participants receive creative prompts and connect with pros, mentors, and other students for feedback and support. Click on the app name to learn more: PhotoshopXD and Illustrator. Also, for inspiration and over-the-shoulder learning, watch pros share their creative process on Adobe Live daily at www.behance.net/adobelive 


What if I have out-of-classroom activities, such as clinical or field placements?

Students involved in these activities should receive direction from their faculty and supervisors at clinicals or field placements. If you do not receive direction, you should contact them for instructions.

Resources to Keep Learning

One stop for Ithaca College software applications and services
Apporto Virtual Desktop
Windows virtual desktop to specialized software applications
Apporto Virtual Desktop
A guide to information technology services for students
IT@IC Student Guide
Hammond Health Center
Academic Continuity refers to the continuation of academic services at Ithaca College through eLearning in the event of all or par
Visit Site
Student Accessibility Services
List of services and support software available for remote learning
Visit Site
Tutoring Services
Free peer tutoring for Ithaca College students in over 50 courses
Visit Site
Writing Center
The Writing Center will be holding all conferences DIGITALLY after spring break.
Visit Site
Center for Counseling and Psychological Services
Visit Site
LGBTQ+ People and COVID-19
Center for LGBT Education, Outreach and Services
Visit Site