Frequently Asked Questions


Makerspace (Friends 102): 9am-12pm, closed for cleaning 12-1pm, 1pm-4:30pm

Digital Story Lab (Job 102): 9am-12pm, closed for cleaning 12-1pm, 1pm-4:30pm

CredX Learning Lab (Job 103): 9am-12pm, closed for cleaning 12-1pm, 1pm-4:30pm

What remote services are you offering? 

We are still offering many of our services, including DVD digitization, graphic design, video production, and software support. If you have any additional questions about our services, please email us at cct@ithaca.edu.  


I have an idea for a project. What should I do? 

We are happy to collaborate with faculty on any ideas for projects. We can also work with students on projects if CCT equipment is needed, like podcasts. To get started, please email us at cct@ithaca.edu

What are your protocols to ensure safety during COVID? 

To ensure the safety of our clients and staff during COVID, we have taken several additional precautions. We are cleaning the makerspace three times a day, providing wipes to clean stations after each use, and hand sanitizer for personal use. The room capacity is reduced to allow for social distancing and our reservation system enforces the reduced capacity. 

Will the staff member be sanitizing the equipment or will I have to? 

The staff members will be sanitizing the equipment and clients are encouraged to wipe down surfaces as well. 

Do I have to wear a mask in the makerspace? 

Yes, wearing masks are always required.  

Can I operate the machinery/equipment myself? 

Training is required for all equipment. Once you have completed training, you will be able to operate all machinery yourself, except for the laser cutter. There will always be a makerspace staff member monitoring and available for any questions.  

What if I already know how to use equipment? 

Even if you have used a piece of equipment before, it is still important to familiarize yourself with the nuances and risks of each machine before you start working. Before you start your project, you will speak with a staff member to ensure your competency. 

Can I bring my own tools to work in the makerspace? 

If you have a tool you would like to use in the makerspace, please contact us at cct@ithaca.edu to discuss further.  

Where can I find the safety information? 

When you make your reservation on SmartHub there will be safety information provided regarding the specific station or machine you booked. We can also provide additional safety information at the makerspace if needed.  

Can I check any equipment out of the makerspace? 

We are in process of configuring a check out workflow on our reservation system, SmartHub (ithaca.siso.co/cct). Right now we only have tool kits with basic tools (hammer, screwdrivers, tape measure) available for check out. Cameras will be added shortly, as well as other fun equipment. For specific inquiries about borrowing equipment, email cct@ithaca.edu

Will there be more equipment in the makerspace in the future? 

Yes! We are only just getting started with the makerspace. Keep an eye out for new equipment in the future. If there is something specific that you have in mind, please fill out our request/suggestion form

What if I break something? 

If you break something, please let the staff member working know. They will be able to assist with cleaning up or taking any other necessary steps. 

Can I work on a large project that will take the whole semester to complete? 

We are super excited to accommodate the different projects that people want to create. We will work with individuals on a case by case basis. If you have a project in mind and aren’t sure if we have the facilities to execute it, please contact us at cct@ithaca.edu

Can the makerspace staff create a project for me? 

The makerspace is a place for learning. We want to empower clients, not do the work for them. We can assist with the design and help guide you through the creation process to set you up for success the best we can.  

Can I bring my own materials (filament, wood, vinyl, etc.)? 

At the makerspace we have an extensive supply of materials for our equipment. We will not permit outside materials for machines that require product specific materials, such as the laser cutter, 3D printer, and Cricut (unless special permission is granted). Other supplies for sewing projects, woodworking, and jewelry making are welcomed! 

Is there a place to store my project? 

Currently, we do not have storage space for projects. Clients are welcome to bring back any unfinished projects that they want to complete. If you are unable to store your project for any reason, please contact us at cct@ithaca.edu and we can discuss options on a case-by-case basis.  

Do I have to pay for materials? 

The makerspace has materials for the various machines that you are welcome to use. If you plan on visiting the makerspace frequently, we would appreciate if you could bring some of your own materials.  

Can I request materials, such as different colors? 

Yes, we are willing to buy different colors on a case-by-case basis.  Please fill out our request/suggestion form

Can I make things to sell? 

The makerspace staff can teach clients how to use our equipment, but if you want to create things to sell checkout Ithaca Generator or REV Ithaca Startup Works.

How do I reserve time with a certain machine/station/staff member? 

To reserve time, visit our website, SmartHub (ithaca.siso.co/cct). You will be able to schedule a date and time to reserve a specific machine, station, or staff member.  

How long can I spend in the makerspace? 

To keep everyone safe during COVID, we are limiting the time you can spend in the makerspace to two hours at a time.  

How many reservations can I make at once? 

During a 24 hour period, you can make one reservation for up to two hours . After the initial 24 hour period, you can make a new reservation.  

Can I share a reservation with someone if we want to work together? 

Yes, you can share a reservation with someone. Make sure each person registers separately and follows appropriate social distancing guidelines.  

Are you open evenings and weekends? 

No, we are not open evenings and weekends. We are open Monday-Friday 9AM-5PM by appointment only.  We are closed from noon to 1:00 PM for cleaning. 

How can I get my DVD digitized? 

  • During the Spring 2021 semester we are doing remote digitization through Campus Mail. You can either drop it off at the Mail Center or send it through USPS. Once we receive the DVD, we can digitize it and upload it to your Media Gallery. Please fill out the digitization form here! Let us know if you have any other questions regarding this remote process. 
  • During a typical, in-person semester, all you need to do is bring your DVD to the Center for Creative Technology in Job 102. We will digitize your DVD and let you know when it is ready to be picked up.  

Can you design a poster for me? 

Yes, faculty members can contact us at cct@ithaca.edu to request a poster. After you email us with all necessary information (content, size, colors, etc.), we will work with you to create your design. When the design is finished, we will email you a digital version or we can print it through the print shop.  

Can you print my poster?  

Yes, we work with the on-campus printing center to print posters. When you request a poster to be designed, just let us know if you would like it to be printed. We will need to know the size of the poster, the type of paper, and how many you would like to be printed. Alternatively, we can give you a PDF or PNG file of your poster for you to send to the Print Shop yourself or to print on your own printer.  

Can I schedule time to work with a Creative Technology Specialist (student staff)? 

Yes, you can schedule time to work a Creative Technology Specialist. Our student staff are well trained and able to help you with any project you want to start. Use our reservation system to schedule an appointment or send us an email at cct@ithaca.edu.  

Can I use VR in one of my classes? 

Yes, we are happy to work with your class to incorporate VR into your curriculum. Send us an email at cct@ithaca.edu to get started.  

What VR equipment is available to reserve? 

Job 103 is outfitted with a charging cart that houses multiple Oculus Quests preloaded with experiences. You can reserve a time to use the equipment in the room, with or without staff assistance.