The student staff in IT are the "Face of IT" and the first interaction many campus community members have of IT as an organization! Therefore, excellent customer service is a requirement of all positions within IT.
Desired skills and expectations for all areas within IT include:
- Excellent customer service
- Willingness to learn
- Effective communication
- High ethics regarding technology and confidentiality
- Reliability and punctuality
- Ability to balance academics and work commitments
- Work well on a team and independently
- Ask questions
- Strong work ethic
- Pride in working for our organization
- The ability to have fun!
For more information on the desired skills for specific positions, please visit the Student Staff Positions section of this webpage.
To become a member of the student team (S-Team), students must be able to work for two or more semesters in IT. In many positions priority is given to those who can work longer. Student staff are also expected to work a minimum of six hours per week, but average at eight to ten hours in most positions. If hired, employees must attend a mandatory new hire training before the semester begins and returner training each semester thereafter. If you cannot attend training, you should apply in a future semester when you can attend.