Title

IT Service Desk

Offer telephone, email, and walk-in support for all aspects of campus technology including hardware, software, telephones, networking, user accounts, and more. Create, update, route, and maintain TeamDynamix tickets for all issues. Oversee the process for loaning out college-owned equipment through a detail-oriented process. Provide a variety of other services to faculty, staff and students.

  • Time Commitment: Approximately 8 hours/week
  • Hours: Monday-Friday, 9 AM-5 PM, Sunday 12 PM-5 PM
  • Spring 2021 Pay Rate: $12.50/hour
  • Supervisor: Donavan Duffus
  • Location: Job Hall 104

Desired Qualifications

  • Patience
  • Resourcefulness
  • Reliability
  • Attention to detail
  • Excellent problem solving skills
  • Desire to learn and teach others about the campus computing environment
  • Self-motivated to continuously expand their knowledge
  • Strong foundation in computer technology is beneficial