For business continuity, refer to the Information Technology Working Remotely website for resources and best practices.
Information Technology will make reasonable efforts to support any equipment or connectivity issues experienced by employees working remotely. If you encounter issues connecting to Ithaca College resources, please contact our Service Desk for further support at 607-274-1000 or email@example.com.
- Access to a home computer, or laptop and charging cords
- Access to a webcam and microphone
- The IT fixIT Shop recommends following Apple's guidelines for cleaning your device(s)
MOBILE DEVICE CONNECTIVITY
- Make sure you can access Sakai through a web-browser
- Bookmark apps.ithaca.edu and Sakai on your web-browser
- Download and test mobile apps including Microsoft Office and Zoom
- Confirm you have reliable internet access from your remote location.
- Information Technology has established a connectivity troubleshooting and resource guide to provide you with resources, solution providers and suggestions to acquiring and refining your home network connection.
RECOMMENDED SOFTWARE FOR TEACHING AND LEARNING
- Sakai and Zoom are the recommended primary tools for remote working and teaching
- Google Chrome is the recommended browser when using Sakai, and Sakai Tools
- Visit the Information Technology website for additional resources on Working Remotely
- Visit the Strategies to Keep Teaching webpage for resources on teaching and learning technologies
Optional Software for Teaching and Learning
- Microsoft Office tools including Outlook for email and Teams for collaboration.
- Adobe Cloud is available to all IC faculty and staff. Learn how to install Adobe Creative Cloud on your device >
- For faculty seeking to engage students during campus closures, Adobe has curated resources to help them discover inspiring projects, best practices, and new ideas so they can continue to drive valuable learning in virtual environments. For more information on Adobe’s distance learning resources please click here.
- Linkedin Learning includes 10,000+ on-demand courses for in-depth instruction and micro-learning
- Top Hat is temporarily available to IC faculty and students for FREE in Spring 2020. Top Hat includes polling, student response, content sharing, and a platform for secure tests and quizzes. View the YouTube videos on How to Set up an Asynchronous Course or How to Set Up a Synchronous Course in Top Hat. Contact a Top Hat representative for support.