Telephone and Voicemail Outage, Thursday, 2/21, 5:00-7:00 AM

02/11/19

Contributed by Karen Sunderland

On Thursday, February 21 between 5:00 and 7:00 AM there will be an outage of the campus telephone and voicemail systems to perform equipment maintenance. While the phone system is unavailable:  

Emergency

Call 911 from cellular phones or alternative land lines (conventional non-Ithaca College phone lines) in case of an emergency requiring fire, medical or police assistance. The Tompkins County Emergency Dispatch will coordinate with the Office of Public Safety.

Non-emergency Public Safety Assistance

Call 607-256-9187 to contact the Office of Public Safety for assistance with non-emergency incidents such as lock outs and requests for vehicle assistance. If the phone line is currently in use, you will receive a busy tone.

Emergency Notification System

The campus Emergency Notification System including Outdoor Warning Systems will continue to function during phone system maintenance. Personal emergency notifications will only be available through e-mail notification to IC email addresses, and to cell numbers if subscribed.

Voicemail

Users and callers will not have any access to the voicemail system during the outage; voicemail messages can neither be retrieved nor recorded.

Information Technology Service Desk
104 Job Hall
servicedesk@ithaca.edu

607-274-1000  

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