intercom home  |  advanced search  |  about intercom  |  alerts  |  faq  |  help  |  rss  

user functions

Current Ithaca College community members may contribute stories and comments as well as view additional topics by logging in. ➤



Sign up to receive a summary of Intercom headlines via e-mail three times a week.

We hope you will find the following information helpful. It is a reminder of how to get in touch with our benefit plan providers via phone or website. We encourage you to contact our partners directly whenever you have a question about a claim, want to know more about the services they provide, need a new ID card, etc. 

Aetna - Concierge
Group Number: 346106
Phone Number: 855.616.2357
Address: PO Box 981106 El Paso, TX 79998


Aetna – RX Home Delivery
Phone Number: 888.792.3862
Address: PO Box 417019 Kansas City, MO 64179-7019


Aetna – PayFlex
Group Number: 346106
Phone Number: 888.678.8242
Address: PO Box 4000 Richmond, KY 40476-4000


Davis Vision
Group Number: 2423
Phone Number: 800.999.5431
Address: PO Box 1525 Latham, NY 12110


Delta Dental
Group Number: 17241
Phone Number: 800.932.0783
Address: PO Box 2105 Mechanicsburg, PA 17055


Ameritas SoundCare
Group Number: 026201500
Phone Number: 877.359.8346
Address: PO Box 82595 Lincoln, NE 68501


NexGen – Employee Assistance Program
Company Code: 1489 (MBM members have a different Company Code)
Phone Number: 800.327.2255
Address: Vestal Parkway E. Vestal, NY 13850


Matching Group ID: 101560
Elective Deferral Group ID: 101562
Counseling: 800.842.2776
Customer Service: 877.518.9161
Appointment Line: 800.732.8353
Local Office: 607.274.6450


Genworth Financial
Group Name: ithacacollege
Access Code: groupltc
Customer Service: 800.416.3624
Fax: 402.467.7336


The Hartford
Address: Group Benefits Division, Customer Service P.O. Box 2999 Hartford, CT 06104-2999 Phone: 800.331.7234
Policy Number: GL-402767 (Life Insurance)
Policy Number: ADD-S07766 (AD&D)

2019 Benefit Providers Contact Information | 0 Comments |
The following comments are the opinions of the individuals who posted them. They do not necessarily represent the position of Intercom or Ithaca College, and the editors reserve the right to monitor and delete comments that violate College policies.
Refresh view