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Technology

To ensure security updates are effectively applied to Ithaca College computers, changes are needed in our Windows Update settings. Starting December 5th, IC Windows desktops and laptops will automatically download and install available Microsoft updates, and will restart outside of “active hours” when doing so is needed for updates to take effect.

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Apple released macOS Catalina (version 10.15) on October 7th. Because this operating system is so new and it has the potential for unexpected problems or software incompatibility, IT is blocking the install of Catalina on College-owned computers for now. Please note that the blocking mechanism is less intuitive than we would like, as it appears as if it is downloading the upgrade, but will not allow the installation.  

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Effective November 23, 2019 all Zoom meetings and webinars will require participants to enter a meeting password along with the meeting room number when joining the call. For most meeting attendees, the join flow will remain the same when they join by clicking a link in a meeting invite or join through the desktop calendar integration. However, users who join by manually entering in the meeting ID will need to enter the meeting password that was included in the invite.

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VoiceThread is an interactive multimedia discussion tool that allows instructors and students to asynchronously engage with each other using media, voice, video, or text. If you are considering using it for your winter session or spring courses please check out the upcoming webinars offered by VoiceThread.  

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Apple released macOS Catalina (version 10.15) on October 7th. Because this operating system is so new and it has the potential for unexpected problems or software incompatibility, IT is blocking the install of Catalina on College-owned computers for now: 

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Apple has compiled a list of products that qualify for their Exchange and Repair Programs. Customer safety is always Apple's top priority, and they have voluntarily decided to replace affected batteries, in some devices, free of charge.

For additional details, please visit: support.apple.com/exchange_repair 

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Apple recently posted a Screen Replacement Program for aluminum models of Apple Watch series 2 or 3 devices. Apple has determined that, under rare circumstances, a crack may form along the rounded edge of the screen, which may begin on one side and then may continue around the screen. Please see the below link to determine the models effected and the service process to follow if your Apple Watch needs to be repaired.

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Top Hat is a student response system (SRS) to enhance instruction and actively engage students in class. With one subscription students can participate in classroom polling, attendance, assignments and complete online tests and quizzes through a secure platform for all courses using the application.  

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Information Technology is pleased to announce the launch of eduroam (educational roaming), a new wireless service which will be available in academic and administrative buildings beginning August 21st.

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Top Hat is a classroom response system that includes features such as automated attendance, class participation, assignment tools for interactive homework, and the ability to administer secure tests and quizzes, all of which are made available to students on their own devices. 

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VoiceThread, an interactive online environment, allows instructors and students to asynchronously engage with each other around a variety of media using their voice, video or text. Particularly useful in fostering rich online discussions around media, for language education and online learning and VoiceThread is widely used in K-12 and higher education.

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Early Upgrade to Sakai

Contributed by Jenna Linskens on 08/05/19 

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As announced in Intercom to the Ithaca Community on 8/1/19 we were expecting to upgrade to Sakai 12 on August 12. Due to factors beyond our control the vendor upgraded our system today, August 5. Throughout the day users may experience a prolonged outage. We apologize for any inconvenience this may cause.  

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The Teaching & Learning with Technology team is excited to announce an upgrade to Sakai, Ithaca College's Learning Management System (LMS).

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Fall 2019 Technology Renewal questionnaire notifications were sent to all guardians and area coordinators on Tuesday, July 2nd. All questionnaires must be completed by 5pm on Friday, July 19th.

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As you may have read in the news, there is concern over how Zoom’s video conference software starts up (on macOS, Windows, and mobile devices) with the camera enabled by default. 

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As an Apple Authorized Service Provider, the fixIT Shop can perform repair services for affected Apple Products. In most cases, these services can be performed free of charge by an Apple Certified Technician, right here on campus.

If you suspect you may be affected by one of these issues, beat the semester start-up rush and stop by the fixIT Shop today to receive a free 5-minute check up!  An active Ithaca College ID Card is required to receive service at the fixIT Shop.

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The Reporting Center is undergoing some changes as of Saturday, June 8.  The system will be down from 8:00-11:00 AM while we switch to new servers. Old bookmarks that you may have, to both the Reporting Center and directly to specific reports, will no longer be valid. 

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The following message is being posted on behalf of David Weil, AVP/CIO Information Technology. 

We’d like your feedback on the alert banner that appears on top of emails that arrive from outside of our email system. This past spring the banner stating "This message originated from outside the Ithaca College email system" was added to email messages from external senders to help reduce the likelihood that someone would be tricked into responding to a phishing or other type of fraudulent message.

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Are you interested in learning more about Microsoft Teams, a new organizational communication and collaboration tool, and how it can work with Office 365? The Business Productivity group is providing four upcoming overview sessions that will cover:

  • Teams and how it can transform your group, unit or department
  • Teams and OneDrive integration
  • Teams and online meetings
  • Teams and third-party applications
  • Planner, a lightweight project and task management application that works with Teams
  • Word, Excel and PowerPoint Online

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