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Technology

This message is to inform the campus community of the cloud recording policy for Zoom. All Zoom meetings and webinars that are recorded in Zoom’s cloud storage are automatically deleted after 120 days. If there is a specific need to save meeting/webinar recordings long-term, Information Technology recommends downloading the files from Zoom and uploading them into Kaltura (media.ithaca.edu).

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As posted previously, myhome.ithaca.edu portal is being transitioned to apps.ithaca.edu on June 26.

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Ithaca College recently acquired Formstack, a web form application that will directly replace JotForms (within WPM) and Cognito Forms. Formstack offers the self-service ability to create dynamic forms for registrations, surveys, and workflows, with the ability to collect online payments and HIPAA-related information.

The Business Productivity team has been reaching out to existing form owners of JotForms and Cognito Forms as part of a phased winding down of those services by February 2021.

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Effective May 30, 2020, Zoom will require that all users accessing Zoom have the latest release (version 5) of the Zoom desktop client or mobile app enabled on their device(s). Without the latest version, Zoom users will not be able to host or join Zoom meetings using the desktop client or mobile app.

To update Zoom on your desktop or mobile device please visit the Zoom Support article “Upgrade / update to the latest version.” or follow the steps below to update your Zoom desktop client. If you see a message to contact your administrator in order to update the software, please uninstall Zoom, then download the latest version.

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This message is to inform the IC campus community that Sakai will be upgraded to the most recent version, Sakai 20, over the summer. The upgrade is tentatively scheduled for August 11, 2020 and will involve approximately 6-8 hours of downtime. This is an annual upgrade to the system. As more information becomes available, we will continue to provide the campus community with information and timely updates.  

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Goodbye to myhome

Contributed by John White on 05/28/20 

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After many years of service, the myHome website is being decommissioned on June 26.

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Effective May 30, 2020, Zoom will require that all users accessing Zoom have the latest release (version 5) of the Zoom desktop client or mobile app enabled on their device(s). Without the latest version, Zoom users will not be able to host or join Zoom meetings using the desktop client or mobile app.

To update Zoom on your desktop or mobile device please visit the Zoom Support article “Where Do I Download the Latest Version.” or follow the steps below to update your Zoom desktop client. If you see a message to contact your administrator in order to update the software, please uninstall Zoom, then download the latest version.

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Effective May 30, 2020, Zoom will require that all users accessing Zoom have the latest release (version 5) of the Zoom desktop client or mobile app enabled on their device(s). Without the latest version, Zoom users will not be able to host or join Zoom meetings using the desktop client or mobile app.

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As of May 18th, the Windows 10 version 1909 “feature update” is now available for self-installation on College Windows computers. Feature updates are essentially new versions of the operating system. Rather than a large update every several years, such as Windows 7 to Windows 10, Microsoft now offers smaller feature updates twice per year. These incremental operating system updates help to:

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Beginning this summer, and at the end of June each year, IT will automatically be deleting all Sakai course sites that are more than 5-years old (most have not been accessed in years). 

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See Adobe's recent announcement about an online, self-paced course for Adobe InDesign, as well as information about distance learning resources and a new Adobe Creative Educator program.

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Ithaca College has been following developments related to the privacy and security of video conferencing, particularly with Zoom, and has taken measures to help our community use these tools safely. This message is intended to outline the concerns, to provide information on measures that Zoom and the College have put in place, and to provide guidance to help video conference organizers determine which settings support their needs, and when Microsoft Teams may be a more appropriate tool.

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VoiceThread is an interactive multimedia discussion tool that allows instructors and students to asynchronously engage with each other using media, voice, video, or text. If you are considering using it in your courses please check out the upcoming webinars offered by VoiceThread.  

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Information for users of Adobe products on a College computer.

Due to Adobe license changes in the last year you may receive a message that "Your license is expiring." You may be able to resolve this issue by signing out of the Adobe Creative Cloud application and signing back in.

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Phishing messages may now be reported to IT’s Office of Information Security using the new “Report Message” button in Outlook’s Home or Message toolbars on Windows and macOS. This replaces our previous “Report as Phishing” add-in.

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Adobe Webinar Series

Contributed by Karen Compton on 01/19/20 

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Get Work Done with Acrobat DC

Work smarter, not harder in 2020 by joining one of Adobe's upcoming Acrobat Skill Builder sessions. You might be surprised with the time Acrobat can save you in some of your everyday tasks! Each session is approximately 45 minutes and is offered at two different times of day.

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Adobe Webinar Series

Contributed by Karen Compton on 01/15/20 

View printable version

Get Work Done with Acrobat DC

Work smarter, not harder in 2020 by joining one of Adobe's upcoming Acrobat Skill Builder sessions. You might be surprised with the time Acrobat can save you in some of your everyday tasks! Each session is approximately 45 minutes and is offered at two different times of day.

Read more . . . (121 words)

The Information Technology fixIT Shop will return to regularly scheduled hours of operation beginning Sunday, January 19th.

  • Monday - Thursday, 8 am - 7 pm
  • Friday, 8 am - 5 pm
  • Sunday, 12 pm - 5 pm

The fixIT Shop is located at Job Hall, Room 107.

(607) 274-3000
fixIT@ithaca.edu
https://www.ithaca.edu/information-technology/fixit-shop 

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computing updates