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Technology

Information Technology is currently planning for critical software upgrades in IT-managed computer labs for Spring 2018. If you need software installed or upgraded to support instruction, please submit the software request form at www.ithaca.edu/diis/services/labs/softwarereq/ by Friday, November 3rd, 2017.

  • Thursday, October 19th - 8am to 5pm 
  • Friday, October 20th - 11am to 5pm
  • Sunday, October 22nd - 12pm to 5pm    

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The Center for Faculty Excellence and the Teaching and Learning Technology (IT) group collaborate to offer a hands-on experience for you to learn how to use VoiceThread.  As an online environment for teaching, VoiceThread is an asynchronous, highly interactive tool that allows you and your students to engage with a variety of media.  The use of VoiceThread is free at Ithaca College. Our site license allows you to use VoiceThread with an IC login and integrate the tool easily with Sakai. Many faculty on campus are already using it as part of their course design with promising results.

Please join us as you plan for increasing student engagement in your upcoming courses. We offer two sessions:

  • November 1-9
    (Orientation, November 1, 12:00-1:00 pm, Friends 101)
  • December 6-14
    (Orientation, December 6, 3:00-4:00 pm, Friends 101)

[Register here]

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Information Technology has upgraded the college’s academic SPSS network license to version 25. Version 24 will continue to work until October 31, 2017. To request an upgrade to version 25, please print, complete and submit the SPSS Order Form. Be sure to include the computer asset tag and platform (Windows or Mac) as requested on the form. The subscription charge is $85 for FY 17-18.

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The Teaching and Learning Technology (TLT) group is excited to share the work we've done over the summer to create great new spaces to better serve you.  The Instructional Media Lab and Faculty Learning Spaces in Job 102 and 103 have undergone major changes to facilitate access to our services and also supply you with the tech you need to engage your students with technology, create and collaborate with your peers, learn something new, or simply use the color printer!

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Ithaca College faculty are invited to join peers in an exciting online discussion series featuring the perspectives of national thought leaders and institutional representatives about expanding the participation of women in undergraduate STEM education at different scales.

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Voicethread is an online tool for having asynchronous conversations about media. One can upload media files such as images, video, PDF, and Powerpoint. Participants can comment using text, voice, and video.  Through IT's Teaching and Learning with Technology group, Ithaca College has an enterprise license to Voicethread and full integration with Sakai. Click below to register for a 20-30 Introduction to Voicethread webinar in Zoom.

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Welcome to the October edition of our monthly IT@IC update.  Each month we bring you highlights of efforts that we are working on related to the IT services for the campus community.

 OCTOBER 2017 CONTENTS

  • Fiscal Year 19 Technology-Related Budget Requests
  • Patching and Core Infrastructure Upgrades
  • IT Organization Changes
  • Building New Analytics and Reporting Capabilities: an IT – AIR Partnership
  • The Last Bit – Keeping Safe

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Information Technology has upgraded the college’s academic SPSS network license to version 25. Version 24 will continue to work until October 31, 2017. To request an upgrade to version 25, please print, complete and submit the SPSS Order Form. Be sure to include the computer asset tag and platform (Windows or Mac) as requested on the form. The subscription charge is $85 for FY 17-18.

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Microsoft announced on 9/20 that iPhone and iPad users of the built-in Apple Mail app may be unable to sync their Office 365 mailbox or login to their accounts after upgrading to the new iOS 11.

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Apple will release macOS High Sierra on September 25th, but IT recommends not installing the new operating system on College Macs just yet.

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As previously announced, Dell has made significant changes to the Latitude line of laptops that Ithaca College uses as the standard Windows laptop under the Technology Renewal Program. With this change, the type of docking station that has been used for the last several years will no longer work with the new standard Dell Latitude 7280 model.

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Is your Ithaca College laptop getting replaced under the Technology Renewal Program for Fall 2017? If so, you have a great opportunity to bring your laptop to the Information Technology Laptop Fair for early replacement!

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As you may have seen in the news, the consumer credit reporting agency, Equifax, has reported a major information security breach. Personal data, including Social Security numbers, dates of birth, and driver license numbers, of 143 million Americans may have been exposed to attackers who compromised Equifax’ systems between mid-May and July of this year.

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Welcome to the “Welcome Back Edition” of our monthly IT@IC update.  Each month we bring you highlights of efforts that we are working on related to the IT services for the campus community.  In this issue we provide a summary of changes and information for the Fall 2017 semester.

September 2017 CONTENTS

  1. SAKAI Learning Management System upgrade
  2. Microsoft Office Suite available for free
  3. IT Service Desk updates
  4. New online IT Service Portal coming soon
  5. apps.ithaca.edu – your new starting place for accessing IC web applications
  6. Campus Apple TVs now enabled for AirPlay on college wireless network
  7. Voicethread is now available to Ithaca College faculty and students
  8. Huddle Wall / new experimental learning and collaboration space
  9. Windows 10
  10. Our 3-year network overhaul is complete
  11. IT Strategic Plan update
  12. The last bit

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Due to Dell’s changes with both their Optiplex desktop and Latitude laptop computers, we are moving to new standard models for both types of computer.

The Optiplex 5050 Small Form Factor desktop and the Latitude 7280 laptop will be the standard technology renewal replacement models going forward. Both items are now offered through the IT Catalog, https://www.ithaca.edu/its/purchase/catalog.php.

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Information Technology has upgraded the college’s academic SPSS network license to version 25. Version 24 will continue to work until October 31, 2017. To request an upgrade to version 25, please print, complete and submit the SPSS Order Form. Be sure to include the computer asset tag and platform (Windows or Mac) as requested on the form. The subscription charge is $85 for FY 17-18.

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Information Technology is pleased to announce that Microsoft Office 2016 is available as a free, self-installation upgrade for IC Windows and Mac computers.

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IT@IC is pleased to unveil a new design for apps.ithaca.edu, a centralized hub for providing quick and easy access to most web-based applications used across campus.  Thanks in part to feedback from our campus community, we have updated the design of the site to incorporate a cleaner and more modern look, as well as a more comprehensive list of applications.

We will continue to incorporate phased improvements to this site over the coming months. As always, we want to hear from you.  Please check out the new design and use our feedback form to give us your thoughts.

Information Technology is pleased to announce that the Service Desk now has a call waiting (hold) feature in addition to the option to leave a voice mail message.

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