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Technology

Beginning March 31, 2021, Classic Reports will be replaced by Advanced Reports in Qualtrics.  Qualtrics is IC's online survey research tool.  More information about Qualtrics is available on the IC Survey Research Center website.

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The latest version of Microsoft Office, Office 365 ProPlus, will be installed on college-owned devices (on and off campus) beginning January 6, 2021.

Office 365 ProPlus has been available as a self-service update and has come with technology-renewed computers since January 2020. Bringing remaining college-owned computers to the latest version will ensure a consistent experience across devices and the latest security and feature updates to all machines. If you have not already performed a self-service upgrade and would like to do so before January 6, 2021, please see this IT knowledge base article for details.

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VoiceThread is an interactive multimedia discussion tool that allows instructors and students to asynchronously engage with each other using media, voice, video, or text. If you are considering using it in your courses please check out the upcoming webinars offered by VoiceThread.

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Apple released macOS Big Sur (version 11) recently. Because this operating system is so new and it has the potential for unexpected problems or software incompatibility, IT is blocking the install of Big Sur on College-owned computers for now. Please note that the blocking mechanism is less intuitive than we would like, as it appears as if it is downloading the upgrade, but will not allow the installation.

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Information Technology is pleased to announce the latest version of Microsoft Office, Office 365 ProPlus, will be installed on college-owned devices (on and off campus) beginning January 6, 2021.

Office 365 ProPlus has been available as a self-service update and has come with technology-renewed computers since January 2020. Bringing remaining college-owned computers to the latest version will ensure a consistent experience across devices and the latest security and feature updates to all machines. If you have not already performed a self-service upgrade and would like to do so before January 6, 2021, please see this IT knowledge base article for details.

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If you are graduating this December, there are changes to your Microsoft Office 365 account, including OneDrive, that you need to be aware of. You will no longer have access to the full Microsoft Office 365 subscription through Ithaca College after January 15, 2021.

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In preparation for the return to campus in the spring, Information Technology staff are planning to visit offices across campus to power up computers. We will not be visiting active areas/departments, such as Public Safety, Facilities, and Dining. 

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As of 12/1/20, Ithaca College students, faculty, and staff began receiving an email from Cortana, cortana@microsoft.com, with the subject Your Daily Briefing. This message is not phishing and was enabled by Microsoft on December 1, 2020. Information Technology was not aware of this in advance, but encourage individuals to learn more about this feature and leave this enabled or opt-out as desired.

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 December 3rd @12:10-1:00pm 

As we enter the holiday season, you may be rushing to come up with gifts or create personal presents for your loved ones. Have no fear, we’re here to help!

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Are you interested in making a podcast, but don’t know where to start? At this workshop hosted by IT’s Center for Creative Technology, you will learn how to use Soundtrap, an online digital audio workstation that makes recording, editing, collaborating and interviewing guests a breeze in the virtual environment.

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The Microsoft Teams web app will no longer be functional within Internet Explorer 11 after November 30, 2020. After that, users will be notified to use the Teams desktop app or access the web app from Microsoft Edge or another modern browser.

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In preparation for the return to campus in the spring, Information Technology staff are planning to visit offices across campus to power up computers. Since many machines have been unused since last March, powering them up now will apply all of the patches and updates to the Operating System and Microsoft products that have been released since then.

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Starting Friday morning, November 13th, you may notice a minor change to the Microsoft login page used for access to Office 365 and a few other applications. Once Microsoft knows that you're logging into an Ithaca College service, the Microsoft logo will be replaced with the Ithaca College logo.

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Please be suspicious of email or text messages from Ithaca College faculty or staff unless they come from an @ithaca.edu email address or a known phone number. Caller ID and email may display the person’s name even if it’s not them, so you must verify the phone number or email address. Also, if anyone ever emails or texts and asks you to purchase gift cards and send the codes, they're not who they say they are.

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College Mac users running an operating system below Mojave 10.14 need to upgrade to a newer macOS. This ensures that their system is secure, has current features, and is compatible with current software such as Office 365. You can check your operating system version by clicking the Apple menu and choosing About This Mac.

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Phishing for Gift Cards

Contributed by Jason Youngers on 10/08/20 

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Criminals continue to send phishing email messages from Gmail and other external email addresses in the names of our faculty and staff. They ask if we’re “available” for a “quick favor” or some other pretense to get us into an email conversation, and eventually ask us to buy some gift cards and send them the codes. They’ll often have some excuse for using their “personal” email address instead of their ithaca.edu address, and why they can’t talk on the phone.

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The Zoom for Outlook add-in allows you to easily add a Zoom meeting to any new or existing calendar event through Microsoft Outlook for the web, Windows, and macOS. If you plan to use this feature, we recommend installing the add-in via the Zoom for Outlook add-in article in the IT Knowledge Base article rather than from the Zoom Download Center. Please note the previous Zoom Outlook plugin for macOS is no longer supported and macOS users should install the Zoom for Outlook add-in.

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Microsoft Teams offers virtual meeting opportunities to engage with your teams remotely! As an Ithaca College faculty, staff and student, you have access to a variety of Microsoft Office 365 applications and services including Microsoft Teams, a communication and collaboration platform, with virtual meeting options. Learn more about standard meeting options and how to enable new meeting features below!

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Starting August 11th, all access to Parnassus will require first connecting to our Global Protect virtual private network (VPN). This includes access from both on and off campus, but it only affects Parnassus (our old HR/Finance system). Access to the the new Finance and HR Cloud system is unaffected. Only a small number of people still have need to access Parnassus.

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