Phone System Upgrade Friday, 12/21

Posted by Karen Sunderland on Wednesday, December 5, 2018

On Friday 12/21/2018 between 12:01 AM and 7:00 AM there will be an outage of the campus telephone and voicemail systems to perform upgrades. While the phone system is unavailable:

Emergency

Call 911 from cellular phones or alternative land lines (conventional non-Ithaca College phone lines) in case of an emergency requiring fire, medical or police assistance. The Tompkins County Emergency Dispatch will coordinate with the Office of Public Safety.

Non-emergency Public Safety Assistance

Call 607-256-9187 to contact the Office of Public Safety for assistance with non-emergency incidents such as lock outs and requests for vehicle assistance. If the phone line is currently in use, you will receive a busy tone.

Emergency Notification System

The campus Emergency Notification System including Outdoor Warning Systems will continue to function during phone system maintenance. Personal emergency notifications will only be available through e-mail notification to IC email addresses, and to cell numbers if subscribed.

Voicemail

Users and callers will not have any access to the voicemail system during the outage; voicemail messages can neither be retrieved nor recorded.