Frequently Asked Questions

What if my department is unable to turn over a system on the date specified?

The existing systems are leased, and must be taken and returned to the leasing company by the lease end date to avoid any penalties for late returns or buy-out costs if the equipment is not returned. If a late fee or buy-out cost is assessed for the computer, your department is responsible for those charges (in most cases). We will work closely with each department to minimize this possibility.  The program will not issue a replacement computer if the original one is not available for removal.

Buying out the computer also removes it from the renewal program, and it will not be replaced.