Training & Documentation

Quick Guide Index

Quick Guides are provided below as links to PDFs (Portable Document Format). You need the Adobe Acrobat Reader on your computer to read and print documentation delivered in PDF format.  Click the link on the right sidebar of this page to download the free Adobe Acrobat Reader.

Quick Guide List

 Classroom Support:

eClassrooms - Sympodium

Classrooms with Pixie Pro Controllers

Classrooms with Crestron Controllers

Connecting to the Internet:

Apogee's Quick Start Guide for Getting Connected in the Residential Halls

Personal Security on the Internet

Wireless Access

Digital Media:

Working with Images for the Web 


Configuring Outlook 2010 for Windows

Configuring Outlook 2011 for Macintosh

Configuring Outlook 2013 for Windows

Configuring Mobile Devices for E-mail and Calendar

Outlook Web App

Mailing App



Mentor File Server Access:

Home and Shared Folders on Windows

Home and Shared Folders on Mac OS X

Mentor Access from Off Campus Using GlobalProtect

Microsoft Apps:

Microsoft Office 2013 for Windows - Installation Guide

Skype for Business/Lync Getting Started

Skype for Business Online

Mobile Devices:

Apple iOS Configuration

Android Configuration

Office Moves:

Office Moves

Operating Systems:

Windows 7

Macintosh 10.9 (Mavericks)

Outlook Calendar:

Outlook Calendar for Windows

Outlook Calendar for Macintosh

Outlook Web App

Mobile Devices and Calendar

Outlook Calendar for Resource Owners

Managing Another Person's Calendar Using Outlook

Password Management:

Changing Passwords

Stronger Passwords


Network Printing on Windows

Network Printing on Mac OS X

Telephone Service:

Multi-line (DTerm) Telephone Guide

Voice Mail at Ithaca College

Tip Sheets:

Presenting on or off Campus

Skyping in the Classroom

Web Profile Manager:

WPM for Department Web Sites

WPM for Faculty Web Sites

WPM for Staff Web Sites 

Other Support Topics:

AES Crypt Single File Encryption

Filemaker Pro Databases

iTunes Sharing Libraries

Taskstream Folios

Technology Renewal Preparation