Netpass Manager

Frequently Asked Questions

Self-service Options - Updated as of 11/13/19

  • Change your known Netpass password and/or security questions: 
    • (Log in below, Duo authentication required)
  • Reset a forgotten or expired password:
    • (See the Forgot Your Password section below)
  • Change the password for a departmental or organizational e-mail account that you manage:
    • (Log in as yourself, below, and look under Other Accounts; Duo authentication required)

Netpass Activation


Forgot Your Password?

Select your relationship to begin the reset process:

IMPORTANT: Your account will be LOCKED after 5 consecutive failed login attempts.

HELP: If you have any problems see our help info or contact the IT Service Desk at servicedesk@ithaca.edu or 607-274-1000.